Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Supervision of Volunteer Advocates (CASA and Guardians ad Litem):
- Oversee volunteer advocates and family groups.
- Monitor and ensure performance standards are met.
- Ensure child visits are conducted in a timely manner, with direct staff involvement if advocates are unable to meet deadlines.
- Provide guidance and support to volunteer advocates during court hearings, including coaching on report preparation, court attendance, and testimony.
- Offer consistent guidance, feedback, and encouragement to volunteer advocates to foster their professional growth.
- Facilitate communication and relationship-building between volunteers and professionals in legal, social services, education, and therapy sectors.
- Lead the onboarding process for new volunteers and provide continuous training and professional development opportunities.
- Uphold a strong commitment to child safety and volunteer engagement.
- Actively participate in team meetings and collaborate with the Program Manager to ensure the continuous improvement of CASA services.