PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline
Caretaker

SARENA NORTH

Allied Universal Security Services
San Tan Valley,AZ
2027
Years of experience

Versatile customer service and operations professional with experience in team leadership, assistant management, sales, food service, warehouse operations, entertainment, and security.

Dependable, Adaptable, and Comfortable learning new systems and responsibilities.

Work History

House Cleaner / Dog Sitter

Independent
  • Maintained homes, floors and furniture; followed multi-day schedules for meal preparation, pet feeding, walks, cleaning, and household care.
  • Collaborated with family members to create personalized care plans for household.
  • Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
  • Assisted clients with daily living tasks for improved independence and wellbeing.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Improved shelter cleanliness with thorough daily cleaning and maintenance routines.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.

Kids Party Host / Arcade & Sports Sales Associate

1 Year
Round1 | 03.2024 - 03.2025
  • Hosted parties and assisted guests with event needs, questions, and service throughout their visit.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Maintained clear communication with clients throughout the planning process, addressing concerns and incorporating feedback as needed.
  • Monitored child behavior, providing guidance to promote positive social interactions.
  • Collaborated with other childcare professionals to continuously improve the quality of care provided to children.

Security Guard

1 Year 7 Months
Allied Universal Security Services | 01.2025 - 08.2026
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Observant Of Environment. Monitored entrances, cameras, computers, patrol areas, open doors, and site activity; supported construction-worker safety and site security.

Team Lead / Assistant Manager

6 Months
Dunkin' | 08.2023 - 02.2024
  • Leading and Training For Assistant management responsibilities.
  • Helped manage Store inventory stock and Cash Deposits. Helped Maintain Order Within Work Environment; While Simultaneously Assisting Baker And Leading Team Members During Rush hours.
  • Handled cashier transactions, counted money, completed safe deposits, and used computer/POS systems.
  • food handling, baking, customer service, clean environment.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Customer Service Associate

8 Months
Harkins Theatres | 09.2022 - 05.2023
  • Engaged with guests to create welcoming atmosphere and promote loyalty programs.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Maintained clean and organized guest and food-service areas while following food-handling procedures.
  • Strengthening sales skills , cashier transactions, food service, and general customer needs.

Baker / Food Prep / Dishwasher

6 Months
Flower Child | 10.2021 - 04.2022
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Organized Kitchen, Maintained clean dishes, equipment, and sanitation standards.
  • Ensured product freshness by implementing proper storage techniques, labeling, and regularly rotating stock.
  • Properly Prepared ingredients according to recipe. Focused on Serving Smiles With Freshly baked sweet treats.

Customer Service Warehouse Associate

7 Months
Amazon | 12.2020 - 07.2021
  • Maintaining Structure in Duties Such As Lifting , sorting, scanning, stocking, and labeling merchandise in a fast-paced warehouse environment.
  • Organized inventory and supported accurate movement and placement of products.
  • Manually or mechanically loaded and unloaded materials from pallets & skids; While Operated various types of equipment such as forklifts, pallet jacks, and other lifting devices, such as transport vehicles.

Education

High School Diploma

Hope High School | 06.2020

Skills

Customer Service
Team Leadership
Sales & Cashiering
Cash Counts & Safe Deposits
Inventory & Stock Management
Scheduling & Hiring Support
Computer/POS Systems
Food Handling & Prep
Baking
Warehouse Scanning & Stocking
Security Monitoring
Camera Surveillance
Patrols
Cleaning & Organization

Timeline

Security Guard

Allied Universal Security Services
01.2025 - 08.2026Read More

Kids Party Host / Arcade & Sports Sales Associate

Round1
03.2024 - 03.2025Read More

Team Lead / Assistant Manager

Dunkin'
08.2023 - 02.2024Read More

Customer Service Associate

Harkins Theatres
09.2022 - 05.2023Read More

Baker / Food Prep / Dishwasher

Flower Child
10.2021 - 04.2022Read More

Customer Service Warehouse Associate

Amazon
12.2020 - 07.2021Read More

Hope High School

High School Diploma
Read More

House Cleaner / Dog Sitter

Independent
Read More
SARENA NORTHCaretaker