Sariah Duck
Reynoldsburg
Summary
Engaging Quality Control Analyst with excellent collaboration and troubleshooting skills. Highly effective in working with clients, peers and professionals. Experienced in inspections and mentoring others.
Overview
7
7
years of professional experience
Work History
Quality Assurance Technician
Bright Lab Innovation
New Albany
07.2024 - Current
- Ensured that all products meet customer requirements prior to shipping.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Coordinated with cross-functional teams to address quality issues and implement corrective actions.
Quality Assurance Technician
Michael Foods
West Jefferson
07.2021 - 07.2024
- Reviewed and approved quality-related documents, ensuring compliance with internal and external standards.
- Randomly selected products at various stages of production for evaluation.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Customer Service Representative
Ohio Utilities Protection Service
North Jackson
02.2018 - 03.2022
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Customer Sales Representative
VXI Global Solutions LLC
Youngstown
08.2018 - 11.2019
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Answered customer inquiries regarding product features, availability, and pricing.
- Maintained accurate records of customer orders and payments.
Education
High School Diploma -
Reynoldsburg High School
Reynoldsburg, OH06-2018
Skills
- Quality control
- Test case writing
- Regulatory compliance
- Product evaluation
- Corrective actions
- Data analysis
Timeline
Quality Assurance Technician
Bright Lab Innovation
07.2024 - Current
Quality Assurance Technician
Michael Foods
07.2021 - 07.2024
Customer Sales Representative
VXI Global Solutions LLC
08.2018 - 11.2019
Customer Service Representative
Ohio Utilities Protection Service
02.2018 - 03.2022
High School Diploma -
Reynoldsburg High School