Sarianah Wilson
South Haven,MI
Summary
Detail-oriented professional with extensive experience in fast-paced environments. Expertise in inventory management and team collaboration, demonstrating a strong ability to train staff and enhance operational efficiency. Committed to delivering exceptional service and creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Front End Associate
Culver's Restaurant
South Haven, MI
04.2025 - Current
- Processed customer orders accurately while leveraging extensive product knowledge.
- Greeted customers warmly to create welcoming atmosphere and encourage return visits.
- Explained menu items, took orders, and delivered food courses according to instructions.
- Maintained cleanliness and organization of front-of-house area, contributing to positive customer experiences.
- Trained new staff on effective customer service protocols, ensuring consistent quality of service.
- Resolved customer complaints promptly, ensuring professionalism at all times.
- Processed payments efficiently using cash registers or POS systems.
- Supported inventory management by restocking supplies.
Ice Cream Maker
Dairy Corner
Coloma, Michigan
02.2025 - 04.2025
- Served ice cream to customers efficiently at the service counter. promptly and accurately, enhancing customer satisfaction.
- Guided customers in selecting flavors and toppings, enhancing personalized experience.
- Monitored batch production times, guaranteeing consistent quality and freshness.
- Prepared ice cream cones, sundaes, and specialty desserts according to recipes.
- Ensured cleanliness and organization of production area, adhering to hygiene standards.
- Operated cash register and processed customer transactions efficiently.
- Followed food safety standards during all food preparation and service activities.
Cashier
Timber Ridge Ski Area
Gobles, Michigan
11.2024 - 02.2025
- Handled cash, credit, and gift card transactions securely and accurately.
- Processed customer transactions efficiently at Timber Ridge Ski Area.
- Organized cash register area during peak hours to streamline transaction processes.
- Coordinated with team members to improve operational flow during busy periods.
- Oversaw inventory of merchandise and ski equipment for checkout, ensuring availability and accuracy.
- Stocked shelves to ensure product availability and organization.
- Monitored product expiration dates, removing outdated items promptly.
- Optimized shelf layout for improved customer accessibility through teamwork.
Education
Bangor Career Academy
12 N Walnut St, Bangor, Mi 4901305-2027
Skills
- Menu knowledge
- Customer service
- Cash management
- Inventory management
- Product merchandising
- Store maintenance
- Time management
- Team collaboration
- Conflict resolution
Timeline
Front End Associate
Culver's Restaurant
04.2025 - Current
Ice Cream Maker
Dairy Corner
02.2025 - 04.2025
Cashier
Timber Ridge Ski Area
11.2024 - 02.2025
Bangor Career Academy