Sarina Boyd
Houston
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
3
3
years of professional experience
Work History
Personal Shopper / Customer Service
Sams Club
10.2020 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Created attractive displays to attract more customers and increase sales.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Quoted prices, credit terms and other bid specifications.
- Consulted with businesses to supply accurate product and service information.
Education
High School Diploma -
Klein High School
Klein, TX05.2020
Skills
- Sales Expertise
- Mobile Ordering Understanding
- Product Knowledge
- Personal Shopping
- Effective Multitasking
- Rewards Programs
- Customer Relations
- Completing Purchases
- Promote Products
- Guest Satisfaction
- Required Credit Card Sells
Timeline
Personal Shopper / Customer Service
Sams Club
10.2020 - Current
High School Diploma -
Klein High School
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