Sarina Dabney
Vero Beach,FL
Summary
Dynamic professional with a robust background in insurance sales and client relationship management, consistently delivering tailored insurance solutions while excelling in policy administration. Proven ability to assess risks effectively and provide exceptional customer service, fostering long-term client loyalty. Adept at managing and maintaining computer systems, ensuring seamless operations through efficient monitoring of hardware and software. Strong troubleshooting skills contribute to system integrity and minimize downtime, enhancing overall workflow efficiency.
Overview
8
8
years of professional experience
Work History
Store Manager
Family Dollar
11.2021 - 06.2022
- Provided exceptional service to customers with a positive and approachable manner
- Managed money from the cash registers and the safe
- Maintained inventory, store appearance, and completed daily paperwork
- Supervised, trained, and developed store associates on practices and procedures
Cashier
Walmart | Okeechobee
Okeechobee
10.2021 - 06.2022
- Encouraged an intense pace while standing for long periods of time to check out customers
- Provided friendly and happy customer service while greeting, smiling, and fulfilling their needs with a positive attitude
- Assisted other associates throughout the store when needed while answering customer questions
- Managed cash handling to and from customers, cash registers, and the cash safe
Insurance Agent
HSBR Insurance
Okeechobee, FL
12.2023 - Current
- Developed customized insurance solutions to meet client needs and enhance policyholder satisfaction.
- Conducted thorough risk assessments to determine appropriate coverage levels for clients.
- Provided expert guidance on policy options, ensuring compliance with industry regulations.
- Cultivated long-term relationships with clients through proactive communication and personalized service strategies.
Kennel Manager and Director
Paws Fur Recovery Dog Rescue
Okeechobee, FL
06.2023 - 02.2024
- Provide strong leadership, supervision, and training to the Kennel Assistants
- Produce care and needs for animals such as feeding, walking, disinfecting and cleaning their kennels
- Implement a routine for the kennel attendants to follow while delivering guidance and direction
- Set standards of performance that must be met to keep the rescue running effectively
Restaurant Manager and Supervisor
CJ's Bar and Grill
04.2018 - 03.2020
- Coordinated daily restaurant management operations and money handling
- Delivered superior food and beverage service
- Maximized customer satisfaction and service
- Responded efficiently and effectively to customer complaints
Education
Associate of Arts - Business Administration and Management
Indian River State College
Okeechobee04-2023
Skills
- Customer Service
- Cash Handling
- Microsoft Office
- Leadership
- Organizational Skills
- Communication Skills
- Administrative
- Managerial
- Computer Technology
- Professionalism and ethics
- Business planning
Timeline
Insurance Agent
HSBR Insurance
12.2023 - Current
Kennel Manager and Director
Paws Fur Recovery Dog Rescue
06.2023 - 02.2024
Store Manager
Family Dollar
11.2021 - 06.2022
Cashier
Walmart | Okeechobee
10.2021 - 06.2022
Restaurant Manager and Supervisor
CJ's Bar and Grill
04.2018 - 03.2020
Associate of Arts - Business Administration and Management
Indian River State College