Sarina Thomas
Amazon Fulfillment Center
ATLANTA,GA
6
years of professional experience
Results-driven professional skilled in active listening and problem-solving. Known for maintaining high standards in customer interactions and inventory management. Ready to leverage expertise to enhance team productivity and customer satisfaction.
Work History
FC Associate
10 Months- Assisted in receiving, sorting, and storing inventory efficiently within designated areas.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Conducted quality checks on incoming and outgoing shipments to uphold product standards.
- Adapted quickly to new tasks and processes in a fast-paced environment.
Microfiche Scanner
6 Months- Operated high-speed scanning equipment to ensure precise document imaging.
- Maintained organized workflow by categorizing and labeling scanned materials efficiently.
- Managed sensitive documents with confidentiality and discretion, adhering to company policies and regulations.
- Facilitated smoother workflow transitions by providing timely and accurate digital copies for various departments.
FC Associate
3 Years 2 Months- Assisted in receiving, sorting and storing inventory efficiently within designated areas
- Maintained cleanliness and organization of workstations to ensure operational efficiency
- Conducted quality checks on incoming and outgoing shipments to uphold product standards
- Adapted quickly to new tasks and processes in a fast-paced environment
Customer Service Representative
8 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring timely responses to customer concerns and requests.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma
Skills
Order Fulfillment
Data entry
Attention to detail
Problem-Solving skills
Analytical skills
Strong work ethic
Customer service
Phone Support
Email Communication
Active listening
Team Collaboration
Records Management
Timeline
FC Associate
Amazon Fulfillment Center
12.2025 - CurrentRead More
Microfiche Scanner
Roper Staffing
12.2024 - 06.2025Read More
FC Associate
Amazon Fulfillment Center
09.2021 - 11.2024Read More
Customer Service Representative
Teleperformance USA
01.2021 - 09.2021Read More
North Augusta High School
High School Diploma
Read More