I have over ten years of customer service experience working directly with the public in a variety of scenarios. I've decided that I'd like to advance my career in a more physically demanding setting with the opportunity to work outside. I love working with my hands and learning new skills. I have always had a passion for nature and would love to be a part of the conservation of it. I've worked around tree trimmers my whole life and enjoy assisting them in side work. I do all of my own mechanic work as it's needed, if I don't know how to do it, I learn as I go and do all of the research needed to do it properly.
Overview
10
10
years of professional experience
Work History
Phlebotomist
CSL Plasma
11803 SE Mill Plain BLVD, Vancouver WA
07.2016 - Current
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Supported quality assurance efforts by diligently documenting all relevant information during the collection process.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Used personal protective equipment correctly to protect coworkers and patients.
Stocked phlebotomy cart or carrier with appropriate supplies. lifting heavy boxes repeatedly every morning for up to 2 hours consistently before the building opens.
Assisted in training and onboarding new phlebotomists.
Verified proper storage and transportation of specimens to laboratories.
Group Leader
Burger King
13308 NE Highway 99, Vancouver WA
11.2013 - 01.2017
Improved team productivity by implementing efficient project management strategies and delegating tasks effectively.
Streamlined processes in the department, leading to increased efficiency and reduced operational costs.
Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Performed general equipment maintenance and repair to minimize downtime.
Received and expedited orders. Cashier and customer service experience.
Education
No Degree - Nursing
Lower Columbia College
Longview, WA
GED -
Clark College
Vancouver, WA
01.2014
Skills
Strong Work Ethic
Equipment Repair
Team Leadership
Brush Removal
Safety Monitoring
Mechanical Aptitude
Power Tools
Problem Resolution
OSHA Safety Training
Typing/Documenting
Lawn Mowing/Yard Maintenance/Gardening
Enthusiastic to learn new skills and work outdoors