SARITA BARAL
Queens,NY
Summary
Enthusiastic and detail-oriented individual with a passion for customer service seeking a job in the healthcare industry to develop practical skills and contribute positively to patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Relations Intern
Elmhurst Hospital Center
03.2024 - 05.2024
- Participated in daily patient huddles to discuss patient care updates and coordinate with medical staff.
- Visited patients' rooms to address concerns and ensure a satisfactory hospital experience.
- Assisted in resolving patient issues
- Collected and reported patient feedback to improve hospital services and patient satisfaction.
- Supported the patient relations team in administrative tasks and special projects.
Pharmacy Technician
Prime Care Pharmacy
08.2023 - 12.2023
- Welcomed customers to pharmacy and answered questions regarding prescriptions and over the counter products
- Answered incoming phone calls and addressed questions from customers
- Stocked, labeled, and managed inventory to keep accurate records
- Counted, filled, and labeled prescriptions with correct item and quantity.
PCA
Immigrant Elder Home Care
05.2021 - 12.2023
- Recorded patient's vital signs to assess and document important health information
- Assisted with daily activities, medication reminders, and transportation
- Monitored clients' overall health and well-being and noted significant changes.
Cashier
Amish Market
02.2018 - 01.2021
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Stocked, tagged, and displayed merchandise as required.
Education
Bachelor of Science: Health Services Administration -
Lehman College of The City University of NewYork
New York, NYAssociate of Science: Business administration in Healthcare -
LaGuardia Community College of The City University of New York
Long Island City, NY05.2021
Skills
- Microsoft Office Suite
- Attention to detail
- Multitasking and time management
- Team collaboration and customer service
- HIPAA Compliance
Certification
- CPhT - Certified Pharmacy Technician- PTCB
- Pharmacy technician License (NY)
Timeline
Patient Relations Intern
Elmhurst Hospital Center
03.2024 - 05.2024
Pharmacy Technician
Prime Care Pharmacy
08.2023 - 12.2023
PCA
Immigrant Elder Home Care
05.2021 - 12.2023
Cashier
Amish Market
02.2018 - 01.2021
Bachelor of Science: Health Services Administration -
Lehman College of The City University of NewYork
Associate of Science: Business administration in Healthcare -
LaGuardia Community College of The City University of New York
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