Sarita Martinez
Eugene
Summary
Reliable bartender with 8+ years in diverse hospitality settings, recognized for delivering outstanding guest service and fostering customer loyalty. Demonstrated ability to thrive in fast-paced environments while managing multiple tasks and resolving conflicts effectively. Skilled in mixology, cash handling, and inventory management, with a focus on enhancing the dining experience through unique cocktail creations. Committed to operational excellence and driving business success through exceptional service.
Overview
7
7
years of professional experience
Work History
Bartender / Server
The Capital Grille
Kansas City
08.2024 - 02.2026
- Crafted premium cocktails and provided elevated wine and menu recommendations to guests
- Delivered exceptional service in a high volume upscale restaurant environment
- Managed multiple tables and bar guests simultaneously, ensuring prompt service and a seamless guest experience
- Cultivated strong guest relationships through attentive service, professionalism and personalized hospitality
- Resolved guest concerns with professionalism and proactive communication, enhancing overall customer satisfaction
- Executed opening and closing procedures, cash handling and POS transactions with precision and accountability.
Bartender
The Triangle Bar
Juneau
08.2023 - 03.2024
- Delivered fast, friendly customer service while preparing beverages, enhancing guest experience in high energy, high volume environment
- Built rapport with guests, fostering welcoming atmosphere that encouraged repeat business and customer loyalty
- Demonstrated strong multitasking abilities, prioritizing speed and quality to ensure high levels of guest satisfaction
- Prepared and organized bar operations prior to service to ensure smooth and efficient shifts
- Maintained cleanliness and sanitation standards throughout the bar and service areas
- Managed cash drawers, balanced tills and completed end of shift deposits accurately
Lead Bartender
Squirez
Juneau
08.2019 - 08.2023
- Managed high volume shifts, prioritizing organization, professionalism, and attention to detail
- Supervised daily bar operations, ensuring smooth front of bar workflow
- Trained and supported team members in customer service standards and bar procedures
- Coordinated inventory organization and liquor stocking, overseeing vendor deliveries including Sysco orders
- Performed opening duties, facility maintenance and sanitation procedures to uphold operational standards
Education
High School Diploma -
Murray High School
Salt Lake City, UT06-2013
Skills
- Exceptional Customer Service
- Bartending and Mixology
- Fine Dining Experience
- Wine and Menu Knowledge
- Cash Handling and POS Systems
- Inventory Management
- Team leadership
- Conflict Resolution
- Multitasking and Time Management
- Communication
- Beer Knowledge
- Fluency in Spanish
- Attention to detail
- Team collaboration
Languages
Spanish
Professional
Timeline
Bartender / Server
The Capital Grille
08.2024 - 02.2026
Bartender
The Triangle Bar
08.2023 - 03.2024
Lead Bartender
Squirez
08.2019 - 08.2023
High School Diploma -
Murray High School