Sarita Y. Davis
Washington,USA
Summary
Analyst with over 35 years of extensive experience in personnel management and employee rights, regulatory compliance, team leadership, operational efficiency, policy development, organizational assessment, customer service and strategic planning.
Overview
36
36
years of professional experience
Work History
Contractor
SNI Companies
Vienna, VA
01.2023 - Current
- Managed front and registration desk operations at medical, law, advocacy group offices, and residential and conference facilities resulting in enhanced client and customer satisfaction, improved operational effectiveness and efficiency, and expedient registration and support of attendees, participants, clients and patients.
- Developed feedback mechanism for tenant insights, driving strategic marketing adjustments.
- Conducted and coordinated property tours, boosting tenant engagement and contributing to improved occupancy rates through effective communication.
- Fostered a welcoming front desk environment, enhancing visitor experiences and building strong, lasting client relationships at residential facilities, law firms, medical offices and private advocacy group office.
- Implemented streamlined front desk operations that significantly enhanced client satisfaction and reduced wait times.
- Analyzed tenant feedback to refine service offerings that drove noticeable improvements in tenant retention and satisfaction.
- Coordinated with maintenance teams to address tenant concerns promptly that resulting in improved service delivery and tenant trust.
Supervisory, EEO Specialist
U.S. Department of Health & Human Services
Washington, DC
10.2018 - 02.2021
- Led EEO Division, ensuring compliance with federal regulations and enhancing employee trust.
- Drafted EEO policies for high-level offices, streamlining complaint processing.
- Conducted staff performance reviews, fostering a culture of accountability and growth.
- Managed compliance with EEOC standards, improving response times and reducing conflicts.
- Handled complex decisions on merit cases, ensuring fair and equitable resolutions.
- Coordinated with cross-functional teams to develop comprehensive EEO policies, fostering a culture of inclusivity and legal adherence.
- Analyzed complaint trends to identify systemic issues, leading to proactive policy adjustments and measurable improvements in workplace equity.
- Conducted performance reviews and established clear standards, empowering staff growth and promoting a collaborative work environment.
- Maintained rigorous oversight of final agency decisions, ensuring accuracy and compliance while upholding organizational integrity.
- Evaluated EEO complaint patterns, enabling targeted interventions that led to substantial improvements in workplace equity.
- Streamlined EEO complaint resolution processes, significantly enhancing response times and fostering employee trust.
- Advocated for policy updates based on complaint analysis, driving meaningful changes that strengthened legal compliance and employee morale.
- Maintained comprehensive records of EEO cases, ensuring accuracy and compliance with federal regulations while enhancing organizational integrity.
Senior EEO Specialist (Team Lead)
U.S. Department of Health & Human Services
Washington, DC
01.2017 - 10.2018
- Led EEO compliance, managing department-wide complaint processes and regulatory adherence.
- Implemented efficient workflows, enhancing decision-making speed and accuracy.
- Directed EEO staff tasks, ensuring timely complaint resolution and regulatory reporting.
- Reviewed legal documents, providing guidance on EEO policy to multiple divisions.
- Facilitated meetings to align EEO strategies across divisions, fostering collaboration.
- Streamlined complaints processing for EEO regulations, resulting in faster resolution times and enhanced departmental compliance.
- Managed final agency decisions and orders, significantly reducing backlog and ensuring timely adjudications for conflict-of-interest cases.
- Facilitated regular EEO Compliance meetings, fostering communication and shared strategies among eight Operating Divisions’ EEO Offices.
- Provided expert guidance on EEO policies, empowering EEO Offices to navigate regulations effectively and improve compliance rates.
- Reviewed legal memoranda and agency decisions meticulously, ensuring accuracy and alignment with federal EEO standards.
- Optimized EEO complaint processes, significantly enhancing resolution speed and ensuring compliance with federal regulations.
- Reviewed legal documents and memoranda, providing precise guidance that improved adherence to EEO policies and standards.
- Mentored EEO staff, cultivating a knowledgeable team that effectively navigated complex regulatory environments.
- Implemented streamlined workflows for EEO compliance, leading to marked gains in decision-making accuracy and efficiency.
Senior EEO Specialist
U.S. Department of Health & Human Services
Washington, DC
01.2008 - 01.2017
- Served often as acting EEO Compliance Branch Chief from 2015-2016.
- Led a team of departmental staff along with one Operating Division EEO Office in the formulation of the Collaborative Self-Assessment Team designed to conduct annual EEOC required field visits of the EEO Offices in compliance with Management Directive (MD) 715, also known as the MD-715.
- Prepared final agency decisions on the merits and on EEOC Administrative Judges Orders and Decision of department-wide complaints of discrimination.
- Coordinated department-wide appeals to the EEOC.
- Formulated final agency orders of EEOC administrative judge decisions from the EEOC.
- Coordinated document requests in the investigative stage of the formal EEO complaint process for department-wide conflict-of-interest complaints.
- Prepared acceptance and dismissal letters through the analysis of the formal complaint of discrimination and EEO counselor’s report for department-wide conflict-of-interest complaints.
- Performed pre-complaint intake interviews for department-wide conflict-of-interest complaints of discrimination.
- Departmental Liaison for Office of General Counsel and EEOC on conflict-of-interest complaints of discrimination.
- Executed thorough document requests during EEO investigations, facilitating efficient resolution of conflict-of-interest complaints.
- Served as a reliable resource for EEO compliance, promoting a culture of fairness and inclusiveness across the organization.
- Analyzed department-wide complaints to prepare final agency decisions, ensuring adherence to EEOC standards and fostering organizational transparency.
- Coordinated department-wide appeals to the EEOC, achieving timely resolutions that bolstered organizational integrity and improved stakeholder confidence.
EEO Specialist
U.S. Department of the Interior
Washington, DC
01.2000 - 01.2008
- Interpret public civil rights laws and assist citizens regarding federally assisted programs and activities.
- Conduct on-site compliance reviews of parks, recreation areas, and program facilities open to the public in accordance with public civil rights laws.
- Formulate final agency decisions on the merits of complaints of discrimination, breach of settlement agreement claims, appeals, and final orders through the analysis of investigative reports, settlement agreements, appeal briefs, and EEOC administrative judges’ decisions, and the application of agency and equal opportunity laws, regulations and guidelines.
- Formulate acknowledgment, acceptance and dismissal letters on complaints of discrimination.
- Formulate and present complaints activity reports to Managers and Office Heads.
- Conduct EEO Counseling and formulate reports of counseling.
- Formulate statistical agency reports for outside federal agencies, i.e., Department of Justice and Department of Health and Human Services.
- No Fear Act Report formulation and posting to website.
Unclassified Duties
U.S. Department of the Interior
Washington, DC
10.1998 - 01.2000
- Coordinated Special Emphasis Program activities and Special Project Workgroups.
- Monitored Bureau operations towards the implementation of the Diversity Strategic Plan.
- Recommended strategies for achieving the Agency’s EEO and Diversity goals.
- Facilitated workshops to foster inclusive dialogue, enhancing team unity and promoting a culture of diversity across the department.
- Managed the implementation of the Diversity Strategic Plan, leading to measurable improvements in workforce representation.
- Evaluated Bureau operations and identified areas for improvement, driving initiatives that strengthened EEO compliance.
- Provided guidance to project teams on diversity initiatives, ensuring alignment with agency goals and fostering a supportive environment.
Administrative Support Assistant
U.S. Department of the Interior
Washington, DC
05.1990 - 10.1998
- Supported managers with personnel and payroll, ensuring efficient operations.
- Coordinated employee benefits enrollment, boosting satisfaction and accuracy.
- Streamlined personnel actions for compliance, achieving timely approvals.
- Managed awards documentation, enhancing recognition and morale.
- Introduced training protocols, improving staff performance measurably.
- Coordinated Open Season for employee benefits, achieving accurate enrollment and enhancing overall employee satisfaction.
- Reviewed personnel actions for compliance with OPM and White House requirements, streamlining processes for timely approvals.
- Managed documentation for Bureau/Departmental Awards, improving recognition processes and boosting employee morale across the department.
Education
Completed general studies - English, algebra, geometry, calculus, biology, botany, and physics
Howard University
Washington, DCCompleted course - economics
University of Maryland University College
Adelphi, MDHigh school diploma -
Eastern High School
Louisville, KYSkills
- EEO Compliance
- Policy Development
- Staff Management
- Regulatory Compliance
- Decision Making
- Team Leadership
- Administrative Support
- Personnel Management
- Conflict Resolution
- Leadership Development
- Customer Insight
- Operational Excellence
- Regulatory Analysis
- Employee Training
- Client Advocacy
- Customer Engagement
- Data Analysis
- Strategic Planning
- Performance Metrics
- Operational Strategy
References
- Melodee Brooks, Former Senior Deputy Director, Office of Minority and Women Inclusion, Federal Deposit Insurance Corporation, Washington, DC, 571-230-3175
- Sheree Cleckley, Manager, Cybersecurity and Infrastructure Security Agency, Washington, DC, 202-441-8492
- Horace Robinson, Civil Rights Specialist, Civil Rights Compliance, Office of Equal Employment Opportunity, Washington Metropolitan Area Transit Authority, Washington, DC, 301-633-5632
Timeline
Contractor
SNI Companies
01.2023 - Current
Supervisory, EEO Specialist
U.S. Department of Health & Human Services
10.2018 - 02.2021
Senior EEO Specialist (Team Lead)
U.S. Department of Health & Human Services
01.2017 - 10.2018
Senior EEO Specialist
U.S. Department of Health & Human Services
01.2008 - 01.2017
EEO Specialist
U.S. Department of the Interior
01.2000 - 01.2008
Unclassified Duties
U.S. Department of the Interior
10.1998 - 01.2000
Administrative Support Assistant
U.S. Department of the Interior
05.1990 - 10.1998
Completed general studies - English, algebra, geometry, calculus, biology, botany, and physics
Howard University
Completed course - economics
University of Maryland University College
High school diploma -
Eastern High School