Sarocha Haes
1117 Woodland Park Dr., West Des Moines,Iowa
Summary
Dedicated professional with a background in youth support, advocacy, and community engagement. Experienced in empowering minority female adolescents of color to overcome challenges and achieve personal growth. Skilled in leading after-school support groups, organizing activities for family relationships and self-efficacy, and providing resources and case management. Strong in budget management and data analysis. Passionate about making a difference in the lives of youth and community development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Milieu Treatment Counselor
Orchard Place PACE Juvenile Center
Des Moines, IA
09.2023 - Current
- Adheres to the Sanctuary model philosophy, guiding interactions with clients, families, and staff.
- Ensures the day-to-day operation of the milieu treatment program, creating a safe and structured living environment.
- Actively participates in treatment team activities, demonstrating strong interpersonal skills.
- Assists in implementing Treatment Plans, developing Guidance, Safety, and Self-Care Plans.
- Facilitates unit groups and advocates for residents and families.
- Manages behaviors and completes documentation promptly and professionally.
- Engages in individual supervision and implements feedback constructively.
- Addresses residents' basic physical and emotional needs
- Communicates clearly with staff, documenting residents' significant behaviors and progress.
Manager
Thai Flavors
Iowa City, IA
12.2020 - Current
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Resolved problems or concerns to satisfaction of involved parties.
English Tutor
Soi Muban Ban Warangkul Khlong 3, Excellence
Pathum Thani, Thailand
07.2015 - Current
- Tutored native Thai speaking students in the English language in their home
- Enhanced student learning by optimizing a wide range of instructional approaches and activities
- Administered weekly self-created lessons involving reading, writing, and conversational dialogue
- Improved student’s English-speaking abilities and performance in school
Non-Profit Youth Support Specialist - G!World
Neighborhood Centers of Johnson County
Roberts, Iowa City, IA
02.2023 - 09.2024
- Advocated for minority female adolescents of color by conquering life challenges
- Led after school emotional support group promoting growth in mental, emotional, and educational development
- Organized and facilitated weekly lesson plans and activities to build family relationships and self-efficacy
- Provided resources and emotional support as part of case management for minority victims of crime and at-risk youth
- Successfully maintained and implemented a budget to ensure efficient utilization of resources
- Recorded survey intake results in Excel, analyzing data to identify trends and inform program development and improvements.
Restaurant Manager and Bartender
Beer Burger
North Liberty, IA
12.2018 - 08.2020
- Maintained and created monthly financial objectives and budgeting
- Maintained up to date proper serving protocols and procedures
- Accounted for weekly inventory
- Recruited employees and trained front of house staff
Child Care Provider
West Des Moines Community Schools
West Des Moines, IA
06.2015 - 08.2019
- Monitored the safety of children, ages 6-12
- Prepared and served meals to children
- Kept up to date records of children’s behavior and progress
- Created daily learning activities
Volunteer
Dance Without Limits
Des Moines, IA
09.2016 - 09.2018
- Taught children with IDD various dance routines
- Assisted children with IDD to perform in a yearly recital
- Created meaningful relationships with the children and their parents.
Volunteer
Best Buddies, Special Olympics
West Des Moines, IA
08.2015 - 08.2017
- Built one-on-one friendships among people with intellectual and developmental disabilities
- Assisted students with IDD in their weekly high school physical education classes
- Assisted and supported students with IDD at the Special Olympics event
Volunteer
Des Moines, IA
04.2010 - 07.2015
- Assisted in organizing and setting up the event
- Provided support and education to victims of sexual violence
- Participated in marches, vigils, and other events associated with Take Back the Night
Education
Bachelor of Arts - Psychology
The University of Iowa
05.2023
Associates of Liberal Arts and Sciences -
Kirkwood Community College
05.2020
Skills
- Empathetic
- Relationship Building
- Management
- Verbal and Written Communication
- Maintaining Client Records
- Client Advocacy
- Childcare Support
- Youth Advocacy
- Cultural Sensitivity
- Problem-Solving
Certification
Therapeutic Aggression Control Techniques - March '24
Bloodborne Pathogens - Feb. '24
Trust-Based Relational Intervention - Dec. '23
Sanctuary - Oct. '23
Ukeru - Oct. '23
CPR & First Aid - Aug. '23
Child Abuse Mandatory Reporter - March '23
Universal Precautions for Iowa Early Childhood and School-age Professionals - March 23'
Iowa Department of Health and Human Services Child Care Professional Development - March '23
Timeline
Milieu Treatment Counselor
Orchard Place PACE Juvenile Center
09.2023 - Current
Non-Profit Youth Support Specialist - G!World
Neighborhood Centers of Johnson County
02.2023 - 09.2024
Manager
Thai Flavors
12.2020 - Current
Restaurant Manager and Bartender
Beer Burger
12.2018 - 08.2020
Volunteer
Dance Without Limits
09.2016 - 09.2018
Volunteer
Best Buddies, Special Olympics
08.2015 - 08.2017
English Tutor
Soi Muban Ban Warangkul Khlong 3, Excellence
07.2015 - Current
Child Care Provider
West Des Moines Community Schools
06.2015 - 08.2019
Volunteer
04.2010 - 07.2015
Bachelor of Arts - Psychology
The University of Iowa
Associates of Liberal Arts and Sciences -
Kirkwood Community College
Therapeutic Aggression Control Techniques - March '24
Bloodborne Pathogens - Feb. '24
Trust-Based Relational Intervention - Dec. '23
Sanctuary - Oct. '23
Ukeru - Oct. '23
CPR & First Aid - Aug. '23
Child Abuse Mandatory Reporter - March '23
Universal Precautions for Iowa Early Childhood and School-age Professionals - March 23'
Iowa Department of Health and Human Services Child Care Professional Development - March '23
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