Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Shannon Neal

Hawkins,USA

Summary

Passionate and dedicated LCDC counselor/Intern (Level 2) with a strong background as a Human Resources Manager. Expertise in staff management and compliance training. Demonstrated success in fostering relationships, resolving issues effectively, and improving operational efficiency and team unity. Proficient in documentation and attentive listening, consistently achieving positive results in various settings.

Overview

15
15
years of professional experience

Work History

LCDC-I Counselor

Cenikor Foundation
07.2024 - 04.2025

Specializing in Intensive & Supportive Outpatient Treatment Plans to ensure behavior change for long term sobriety.

  • Conducted comprehensive assessments during intake process to determine the needs of each client and help build individual treatment plans. Heavily documenting the TPRs, group and individual session notes.
  • Used Welligent & CMBHS for client records, used Outlook for communications and TEAMS for video calls/virtual meetings.
  • Created and facilitated 3 hour process and psychoeducational group sessions 3 times weekly, 1 hr sessions for individual clients.
  • Educated clients about available resources and support services within community for long term sobriety.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Utilized motivational interviewing techniques, cognitive behavioral therapy & dialectic behavioral treatments to create and develop modification strategies to ensure clients create healthier coping mechanisms'
  • Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

Ranch Manager

Cedar Top Capital
03.2016 - 04.2025
  • Husband/wife team, his expertise in cattle and land management, my expertise in HR, welding, general office makes for an ideal combination.
  • Identified & coordinate improvements, implement plans for efficiency
  • HR-employee records, team meeting daily
  • Coordinating contractors; cleaning, pest control, repairs, deliveries, cattle working, etc
  • Oversaw daily operations including feeding, cleaning, and caring for animals.
  • Examined animals for signs of sickness and overall herd health.
  • Enhanced animal welfare through proper nutrition, healthcare, and monitoring procedures.
  • Maintained ranch records and documentation.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.

Owner/Manager

Saddle Partner's BBQ
04.2014 - 06.2022


  • Scheduled events; pow-wow, festivals, farmer's markets, caterings; weddings, retirements, birthday parties, corporate events, grand openings.
  • Collaborated w/LCDC's in the area to share resources & coordinate joint ventures to attract victims & survivors of chemical substance abuse. Spreading awareness while loving on them boosting self-worth, showing them fun without substances.
  • Identified new opportunities for growth, expansion, and diversification.
  • Advertising, Customer Relations
  • Handled administrative requirements involving permits & records management, legal compliance and tax submissions.
  • Reviewed operations regularly to identify and capitalize on opportunities to eliminate waste.
  • Dept of Health (food truck) Applying for & maintaining required permits/licenses for county, state and federal laws.

Ranch Manager

Creslenn Ranch
03.2011 - 03.2014
  • Husband/wife team compiling working ranch ethics & skills on Creslenn Ranch, 6000 acres, 800 head cow/calf operation.
  • Developed & implemented operating plans for efficient management of livestock & land.
  • Fostered relationships with industry professionals such as extension agents or researchers.
  • Implemented technology solutions like GPS tracking systems or drones for more efficient resource management.

Human Resources Manager

Corsicana Bedding
03.2010 - 07.2011
  • Processed office personnel employment paperwork, onboarding procedure.
  • Provided guidance on labor law compliance issues; specializing on I9s. Traveled to 12 locations throughout the US, training on I9 Regulations & legal documentation.
  • Ensured proper record-keeping of absences, leaves of absence, vacation time, etc., per company policy.
  • Updated job descriptions regularly to reflect changing responsibilities within each role.

Education

Associate of Science - Licensed Chemical Dependency Counseling

Tyler Junior College
Tyler, TX
12.2025

Practicum-LCDC -

Institute For Chemical Dependency
05.2024

Assoc Degree - Welding

Trinity Valley Community College
Athens, TX
01.2015

Certification - Welding

Trinity Valley Community College
05.2014

Skills

  • Strong interpersonal communication
  • Flexible problem-solving
  • Staff Management
  • Collaboration enhancement
  • Office management
  • Analytical problem-solving
  • Team building
  • Empathetic listening
  • Empathetic
  • Consistent reliability
  • Effective documentation practices
  • Time Management

Activities

Enjoy cooking and serving for local sobriety events in the community.

Timeline

LCDC-I Counselor

Cenikor Foundation
07.2024 - 04.2025

Ranch Manager

Cedar Top Capital
03.2016 - 04.2025

Owner/Manager

Saddle Partner's BBQ
04.2014 - 06.2022

Ranch Manager

Creslenn Ranch
03.2011 - 03.2014

Human Resources Manager

Corsicana Bedding
03.2010 - 07.2011

Assoc Degree - Welding

Trinity Valley Community College

Certification - Welding

Trinity Valley Community College

Associate of Science - Licensed Chemical Dependency Counseling

Tyler Junior College

Practicum-LCDC -

Institute For Chemical Dependency