Saron Dubale
Summary
Dynamic host with proven expertise at Golf and Country Club, adept at enhancing customer satisfaction through exceptional service and effective time management. Recognized for multitasking proficiency and adaptability in high-pressure environments, successfully managing large parties while maintaining an organized and welcoming atmosphere. A dedicated team player committed to delivering memorable dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Golf and Country Club
06.2022 - 10.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Opened and closed seating sections according to volume of guests.
Education
High School Diploma -
Wakefield High School
1325 S Dinwiddie Stq06-2025
Skills
- Team collaboration
- Multitasking proficiency
- Effective time management
Customer service
- Team player mentality
- Adaptable to change
- Seating arrangements
- handling customers respectfilly
Certification
A certificate from LinkedIn on how to run a small business.
Languages
Amharic
Native or Bilingual
Timeline
Host
Golf and Country Club
06.2022 - 10.2023
High School Diploma -
Wakefield High School
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