Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saroya Jones

Columbia,SC

Summary

Detailed behavior specialist with several years of experience implementing structured behavior interventions and parent consultations. Motivated observer dedicated to behavior record maintenance and meeting departmental goals. Celebrated for productive behavioral systems and discipline protocols. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.

Overview

13
13
years of professional experience

Work History

Ship Dock PA

Amazon Fulfillment Center
West Columbia, SC
08.2011 - 04.2015
  • Assisted in developing strategies for improving efficiency within the shipping department.
  • Investigated lost packages or delayed deliveries with carriers or customers.
  • Performed regular inspections of warehouse areas to identify potential hazards or issues requiring corrective action.
  • Provided training to new employees on proper operation of packing equipment and safety protocols.
  • Ensured safety protocols were followed when loading and unloading trucks or containers.
  • Monitored staff performance to ensure compliance with company policies and procedures regarding packaging, labeling, and shipping deadlines.

Lowes Home Improvement
Columbia, SC
06.2016 - 07.2021
  • Maintained records of daily transactions including sales receipts, cash received, discounts issued.
  • Analyzed sales data to identify trends in customer purchasing behavior that could be used to optimize inventory selection and pricing strategies.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Participated in annual inventory audits to verify stock counts against physical inventories.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Behavior Assistant

MACtown
Miami, FL
05.2024 - 07.2024
  • Promoted the development of adaptive coping skills among students through role playing activities and cognitive restructuring techniques.
  • Implemented positive reinforcement systems for desired behaviors based on individualized needs.
  • Assisted in developing and implementing behavior plans to increase appropriate behaviors.
  • Collaborated with school staff members on creating a safe learning environment by establishing clear expectations for all students.
  • Facilitated individual and group sessions with students on social skills, anger management, conflict resolution.
  • Observed and documented student behaviors for data collection purposes.

Warehouse Worker

Target Distribution Center
Lugoff, SC
08.2023 - 05.2024
  • Ensured safety protocols were followed at all times while operating machinery.
  • Maintained stock levels in accordance with company policies.
  • Identified discrepancies between physical count and computer data.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Operated scanners, computers, and other equipment to track orders.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Education

Associate of Science - Criminal Justice

Fayetteville State University
Fayetteville, NC
07-2006

High School Diploma -

Westover Senior High
Fayetteville, NC
06-2001

BBA - Human Resources Management

Bellevue College
Bellevue, WA

Skills

  • Continuous professional development
  • Data collection and analysis
  • Crisis intervention strategies
  • Positive Reinforcement Methods
  • Applied Behavior Analysis
  • Individualized Education Plans
  • Cash Handling
  • Order coordination
  • Customer Service
  • Check processing
  • Merchandise Restocking
  • Customer Satisfaction
  • Positive and professional
  • Cash Management
  • Customer inquiries

Timeline

Behavior Assistant

MACtown
05.2024 - 07.2024

Warehouse Worker

Target Distribution Center
08.2023 - 05.2024

Lowes Home Improvement
06.2016 - 07.2021

Ship Dock PA

Amazon Fulfillment Center
08.2011 - 04.2015

Associate of Science - Criminal Justice

Fayetteville State University

High School Diploma -

Westover Senior High

BBA - Human Resources Management

Bellevue College

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Saroya Jones