Sarra Brown
Jacksonville,FL
Summary
Proven leader and effective problem-solver with extensive experience at Brown Bear Learning Center and ARS National Services. Excelled in staff supervision and curriculum planning, enhancing student learning and operational efficiency. Demonstrated expertise in licensing knowledge and child development, achieving compliance and promoting a safe learning environment. Skilled in parent communication, ensuring collaborative educational strategies.
Overview
6
6
years of professional experience
Work History
Daycare Owner/Operator
Brown Bear Learning Center
09.2018 - 04.2024
- Maintained accurate accounting of tuition and operating reports.
- Stayed current on guidelines to maintain compliant program operations.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Managed time efficiently in order to complete all tasks within deadlines.
Assistant Collections Manager
ARS National Services
03.2022 - 01.2024
- Collaborated on collection and dispute resolution issues.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
- Counseled debtors on payment options and arranged installment agreements.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Directed day-to-day collections functions.
Education
Associate of Arts - Early Childhood Education
Jones College - Jacksonville
Jacksonville, FL01.2026
Skills
- Parent Communication
- Curriculum Planning
- Licensing Knowledge
- Child development expertise
- Documentation and Recordkeeping
- Staff Supervision
- Problem-Solving
Timeline
Assistant Collections Manager
ARS National Services
03.2022 - 01.2024
Daycare Owner/Operator
Brown Bear Learning Center
09.2018 - 04.2024
Associate of Arts - Early Childhood Education
Jones College - Jacksonville
Similar Profiles
Angela KrausAngela Kraus
Teacher at Brown Bear Daycare and Learning CenterTeacher at Brown Bear Daycare and Learning Center
Nancy KnellNancy Knell
Lead Pre-K Teacher at Teddy Bear Daycare and Learning CenterLead Pre-K Teacher at Teddy Bear Daycare and Learning Center
Ashley KophazyAshley Kophazy
Assistant Toddler Teacher at Little Bear Learning Center LLCAssistant Toddler Teacher at Little Bear Learning Center LLC