Sarra Venditti
Charlotte NC,NC
Summary
Experienced Hair Stylist with 7 years at Self Employed Services, known for exceptional customer service and precision in balayage,foiling techniques, cutting & curly hair specialist. Excelled in client retention and revenue growth through product upselling and personalized hair care plans. Skilled in client consultations and scheduling, ensuring tailored experiences and satisfaction. Successful at exceeding salon product sales goals through client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Multitasks and manages time well to consistently meet performance targets.
Overview
9
9
years of professional experience
Work History
Hair Stylist
Self Employed Services
Charlotte NC
06.2014 - 01.2023
- Booth rented & salon suite for 7 years
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Recorded notes for future reference about customer preferences and services delivered.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Distributed business cards outside of salon to generate new business.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Bachelor Of Arts - Cosmetology
Aveda Institute
Charlotte, NC10.2013
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Detail-orientated
- Highly motivated self-starter
- Blonde specialist
- Sales expertise
- Balayage technique
- Outstanding client retention
- Curly hair specialist
Languages
Russian
Native or Bilingual
Timeline
Hair Stylist
Self Employed Services
06.2014 - 01.2023
Bachelor Of Arts - Cosmetology
Aveda Institute