Sarvens Suplice
Business Administration
Boynton Beach
Summary
Results-driven manager with expertise in customer relationship management, time management, and conflict resolution. Committed to enhancing dining experiences and driving repeat business through effective team collaboration and organizational improvements.
Overview
1
1
year of professional experience
1
1
Certification
4
4
Languages
Work History
Manager
Snappers Fish and Chicken
08.2025 - Current
- Led daily operations to ensure efficient service delivery and optimal customer satisfaction.
- Managed inventory levels, ensuring prompt restocking and reducing waste through effective monitoring.
- Implemented organizational improvements that streamlined kitchen workflows and improved food preparation times.
- Trained and supervised staff in food safety and quality control standards, enhancing compliance.
- Developed and maintained positive customer relationships, resulting in repeat business and referrals.
- Collaborated with team members to resolve customer complaints, fostering a positive dining experience.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL 05.2001 -
Skills
Sales strategy development
Lead generation
Customer relationship management
Negotiation skills
Stakeholder engagement
Project management
Time management
Organizational skills
Team collaboration
Conflict resolution
Customer service
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Author of “[Article Title],” published in [Journal Name] in [Year].
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
Certification
CM - Certified Manager Certification
Timeline
Manager
Snappers Fish and Chicken
08.2025 - Current
High School Diploma -
Boynton Beach Community High School
05.2001 -