well-versed in all facets of business operations. Efficiency-driven and service-oriented with excellent interpersonal, communication, and conflict management abilities.
Overview
48
48
years of professional experience
Work History
Proprietor
Interior Concept, Interior designer & furnishing
Karachi, Sindh
04.2016 - 03.2023
Provided exceptional customer service by responding promptly to inquiries and complaints.
Conducted site visits to assess existing conditions prior to beginning a project.
Incorporated client feedback into designs to ensure satisfaction with end result.
Managed multiple projects simultaneously while meeting tight deadlines set by clients.
Coordinated with contractors and vendors to ensure timely completion of projects.
Identified new markets for products and services to expand customer base.
Reviewed monthly invoices from suppliers and vendors and ensured timely payment of bills.
Manager
Unilever Pakistan
Karachi, Sindh
08.1975 - 03.2016
Provided guidance and help in problem resolutions with respect to Import issues within the Company and sister company in Kenya.
Was Team Leader in building state of art warehouse, and thereafter was given responsibility to manage warehouse operations for seven years.
Represented Unilever Pakistan in Global Ocean Freight negotiations, as well as participated in negotiating inland road transporting rates.
Supervised a team of 3 shipping office staff, 2 warehouse staff in daily operations, as well as monitor a third party Vendor responsible for Shipment Clearance from port.
Was also responsible to arrange transportation of imported containers to distant factory location warehouse.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Education
Bachelor of Arts -
University of Karachi
Karachi
08-1979
Skills
Persuasive Negotiation with vendors
Proofreading of documents for accuracy
Decision-Making is an area where I am capable to make a right timely decision
Problem-solving abilities, whether it is related to Customs objections, shipping, warehousing or interpreting & implementing government rules & regulations in work processes
Simplifying work processes
Timeline
Proprietor
Interior Concept, Interior designer & furnishing
04.2016 - 03.2023
Manager
Unilever Pakistan
08.1975 - 03.2016
Bachelor of Arts -
University of Karachi
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