Sascha Baines
Fort Lauderdale,FL
Summary
Luxury retail sales specialist with a strong track record of exceeding sales goals and cultivating lasting client relationships, generating over $1M+ in revenue. Adept at wardrobe building and personalized styling, supported by extensive product knowledge and hands-on experience working with designers and new collections. Trusted team contributor and Visual Ambassador who leads by example, maintains high visual standards, and supports team development through product training. Passionate about delivering elevated client experiences that translate into long-term brand loyalty and consistent sales growth
Overview
9
9
years of professional experience
1
1
Certification
Work History
Visual Merchandising Ambassador
Balenciaga
03.2022 - Current
- Led product launches, ensuring alignment with brand strategy and market trends.
- Represented brand at high-profile events, reinforcing premium positioning through professional engagement techniques.
- Developed and executed promotional campaigns to increase brand visibility and engagement.
- Mentored junior ambassadors, fostering a collaborative environment and sharing best practices.
Sales Manager
Balenciaga
10.2021 - Current
- Led a team to consistently exceed sales targets
- Cultivated relationships with key clients to drive repeat business and brand loyalty
- Implemented effective communication strategies to enhance client satisfaction and retention
- Utilized Salesforce CRM to track sales progress, analyze data, and forecast future sales
- Conducted product demonstrations and provided excellent customer service to drive conversions
Keyholder
Lavish Eyewear
03.2020 - 10.2021
- Led opening and closing procedures as a Keyholder, ensuring store security and organization
- Trained and supervised staff on customer service standards and product knowledge
- Managed inventory, restocked shelves, and processed shipments efficiently
- Managed cash handling procedures, including opening and closing cash registers
Assistant Seamstress Internship
Kanye West Sunday Service
12.2020 - 12.2020
- Gained experience, exposure and knowledge of career-specific procedures and systems.
- Developed strong organizational and time management skills by completing multiple tasks simultaneously.
- Demonstrated ability to take initiative and work independently on assigned projects.
- Adept at making alterations to existing garments while maintaining original styling details.
Assistant Fashion Designer
Sebastien Grey
12.2019 - 07.2020
- Collaborated with team to source materials and develop color palettes
- Supported in preparing technical drawings and specifications for production
- Assisted in creating unique designs for collections
- Skilled in trend forecasting and creating mood boards for design inspiration
Sales Associate
Neiman Marcus
09.2017 - 02.2020
- Cash handling: Managed sales transactions accurately and efficiently using the cash register
- Team player: Collaborated with colleagues to achieve sales goals and provide exceptional service
- Excellent communication: Effectively communicated product information and promoted sales to customers
- Strong customer service skills: Resolved customer issues promptly and maintained positive relationships
- Provided exceptional customer service, resulting in high satisfaction and repeat business
Education
Bachelor of Science (B.S.) - Fashion Business Candidate
Instituto Marangoni
Miami01.2027
Associate of Arts and Sciences - Fashion Design
Miami Dade College
05.2021
Skills
- Sales Strategies
- Customer Experience Enhancement
- Brand consistency
- Visual storytelling
- Product knowledge
- Communication Strategies
- Wardrobe Building
- Leadership Skills
- Trend Awareness
- Attention to Detail
- Team Collaboration
Certification
Balenciaga Client Journey x IFM Paris
Timeline
Visual Merchandising Ambassador
Balenciaga
03.2022 - Current
Sales Manager
Balenciaga
10.2021 - Current
Assistant Seamstress Internship
Kanye West Sunday Service
12.2020 - 12.2020
Keyholder
Lavish Eyewear
03.2020 - 10.2021
Assistant Fashion Designer
Sebastien Grey
12.2019 - 07.2020
Sales Associate
Neiman Marcus
09.2017 - 02.2020
Associate of Arts and Sciences - Fashion Design
Miami Dade College
Bachelor of Science (B.S.) - Fashion Business Candidate
Instituto Marangoni