Sascha Fajardo
Miami,FL
Summary
Detail-oriented Pre-Sales Analyst at Florida Blue with a proven track record in strategic account development and relationship building. Expert in identifying sales process efficiencies, managing pipelines, and enhancing client engagement. Skilled in pricing strategy and adept at fostering strong client relationships to drive revenue growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pre-Sales Analyst
Florida Blue
Miami, Florida
09.2023 - Current
- Performed daily data entry tasks to maintain accurate records of RFPs and new sales.
- Oversee development of new sales pipeline.
- Communicated effectively with internal teams and agencies regarding implementation status updates and timelines.
- Led the execution phase for new sales implementations.
- Identified areas of opportunity in current sales processes, and developed solutions to improve efficiency for MMR.
- Executed strategic agent engagement campaigns to acquire new opportunities.
Sales Consultant
Florida Blue
Miami, FL
03/24/18 - 09.2023
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Provided leadership and training for new agents regarding industry best practices and company policies.
Retail Center Customer Service Advocate
Florida Blue
Miami, FL
10/22/16 - 03/23/18
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Navigated computer system to look up customer information and update policies.
- Analyze claims processed using proprietary software
- Update billing information/Process payments
- Verify in-network providers for member
Medicare Universal Member Contact
Florida Blue
Miami, FL
10/05/15 - 10/21/16
- Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
- Provided beneficiaries with information about plan benefits and eligibility determinations.
- Delivered patient information, appointment results and insurance information to other office staff for reporting and billing purposes.
- Handled new enrollments by entering customers' data and reviewing information.
Education
Associate of Science - Biology
Miami Dade College
Miami, FL08.2016
Skills
- Trend Identification Expertise
- Client/Broker Relationship Management
- Strategic Account Development and Management
- Post-sales support
- Competitive analysis
- Strategic Pricing Development
- Pipeline management
Accomplishments
- Acquired over 300 new customers over the past year.
- Increased revenue 66% in 2023 based of personal submissions.
Certification
- 2-15 License
- CPR/AED certified & trained
Timeline
Pre-Sales Analyst
Florida Blue
09.2023 - Current
Sales Consultant
Florida Blue
03/24/18 - 09.2023
Retail Center Customer Service Advocate
Florida Blue
10/22/16 - 03/23/18
Medicare Universal Member Contact
Florida Blue
10/05/15 - 10/21/16
Associate of Science - Biology
Miami Dade College
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