Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Office Manager / Permit Technician
Solar Installation Group, Inc
03.2021 - Current
Manage customer projects
Schedule and confirm appointments
Communicate with customers, other staff and building departments
Schedule and attend meetings in person and via zoom, train other staff on new procedures, customize new procedures to create organization and efficiency in area that are lacking
Apply for permits
Offer exceptional customer service to differentiate and promote the company brand
Manage accounting operations and reconciliations.
Stayed up-to-date on California laws and licensing requirements to complete accurate and efficient reviews.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Performed routine data entry or document management.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Substitute Paraprofessional / / Health Clerk /Library Media Assistant
Sylvan Union School District
09.2015 - 05.2020
Fill in for classroom paraprofessional or Behavior Specialist Assistant, clerical staff, health clerk or library media assistant as needed
Capable of working with many types of educators and staff
Versed in workings of office environment and teacher’s preparation room
Knowledge of different types of teaching techniques, including direct instruction.
Managed library materials for accurate record-keeping.
Organized library shelves, materials and equipment in clear, alphabetized order.
Handled check-in and check-out process of library books and materials at circulation desk.
Substitute Paraprofessional
Modesto City Schools
08.2016 - 05.2018
Promoted language development skills through reading and direct instruction
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Established and communicated clear objectives for lessons being taught
Helped students stay on task and be successful on school campus.
Provided support during classes, group lessons, and classroom activities.
Monitored student classroom and outdoors activities to promote student safety.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Operated computers or audio-visual aids to supplement presentations.
Counseled students with adjustment or academic problems.
Collaborated with other educators to plan and review instruction.
Paraprofessional 1:1
Empire Union School District
08.2013 - 03.2015
Promoted language development skills through many types of activities and sign language
Conducted small group and individual classroom activities with students based on differentiated learning
Oversaw class of students in absence of instructor.
Offered student support through special accommodations, extra assistance, and assessments.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Established professional relationships with parents and other teachers to increase rapport and support.
Developed and implemented strategies to improve student engagement.
Developed and delivered presentations on course topics.
Education
Associate of Applied Science - Accounting and Business Management
Heald College
Stockton, CA
07.2002
Certificate of Completion - Administrative Healthcare Management
San Joaquin Valley College
Salida, CA
02.2011
Skills
Customer Service Standards
Permit Management
Customer Retention
Evidence Tracking
Office Operations
Google Drive
Document Organization
Cost Estimates
Permit and License Processing
License Application Review
Digital Filing
Correspondence Tracking
Strong Telephone Etiquette
Workflow Processes
Accounts Payable and Accounts Receivable
Project Deadlines
Critical Thinking Skills
Certification
Typing Certificate (52 NWPM)
10-key (15,073 KSPH)
Basic clerical Knowledge
Accounting/Book keeping
Microsoft Office
Google Drive/Calendar
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Office Manager / Permit Technician
Solar Installation Group, Inc
03.2021 - Current
Substitute Paraprofessional
Modesto City Schools
08.2016 - 05.2018
Substitute Paraprofessional / / Health Clerk /Library Media Assistant
Sylvan Union School District
09.2015 - 05.2020
Paraprofessional 1:1
Empire Union School District
08.2013 - 03.2015
Associate of Applied Science - Accounting and Business Management
Heald College
Certificate of Completion - Administrative Healthcare Management
San Joaquin Valley College
Typing Certificate (52 NWPM)
10-key (15,073 KSPH)
Basic clerical Knowledge
Accounting/Book keeping
Microsoft Office
Google Drive/Calendar
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