Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
Generic

Sasha Burgos

Macungie,PA

Summary

Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance. Responsible receptionist possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Dedicated and meticulous Office Manager with over 3 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within. Productive administrator offering expertise in administrative leadership and reception management. Expertly handles staff and customer needs with diligence and attention to detail. Maintains impeccably clean and functional office environment.

Overview

7
7
years of professional experience

Work History

Dental Office Manager

Bethlehem Dental Arts
06.2024 - Current
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.

Company Driver

NFI
03.2023 - 03.2024
  • Performed daily vehicle inspections before and after trips.
  • Maintained impeccable driving record and history of zero incidents.
  • Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
  • Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
  • Conformed to all DOT rules and regulations.
  • Transported items to and from company site with focus on safety and efficiency.

Receptionist Administrator

Advance Smile Dental Creator LLC.
04.2018 - 01.2023
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Maintained office supply inventory and placed orders to meet demand.
  • Obtained and processed payments from clients for products and services.
  • Tracked and coordinated preventive maintenance and pressing repairs with outside vendors.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Monitored schedules and calendar obligations for executives.
  • Received parcels, routed mail and opened packages for staff.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Education

Associate of Science - Radiologic Technology

Universidad Autonoma De Santo Domingo
03.2017

Skills

  • Mail routing
  • Supply management
  • Maintenance tracking
  • Appointment setting
  • Payment collection
  • Call handling
  • Client relations
  • Scheduling and calendar management
  • Data entry
  • Report writing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Education and Training

other

Timeline

Dental Office Manager

Bethlehem Dental Arts
06.2024 - Current

Company Driver

NFI
03.2023 - 03.2024

Receptionist Administrator

Advance Smile Dental Creator LLC.
04.2018 - 01.2023

Associate of Science - Radiologic Technology

Universidad Autonoma De Santo Domingo
Sasha Burgos