Sasha Clemendore
Rahway,NJ
Overview
14
14
years of professional experience
Work History
Bus Operator
NYCTA
Brooklyn, NY
08.2016 - Current
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
- Transported customers to and from [Location].
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Accepted and processed fares.
- Worked different route every day based on changing passenger locations and destinations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Receptionist Manager
A-z Process Serving
Staten Island, NY
01.2009 - 10.2016
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Greeted customers and visitors in-person and via telephone calls.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Scheduled office meetings and client appointments for staff teams.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Collected [Product or Service] payments from clients and updated account balances.
Education
Associate of Arts - Education
Borough of Manhattan Community College of The City University of New York
New York, NY02.2015
Skills
- Accurate Recordkeeping
- Bus Cleaning
- Federal and State Driving Regulations
- Dependable and Trustworthy
- Delay Reporting
- Special Needs Passengers
- Vehicle Safety and Maintenance
- Baggage Handling
- Elderly and Disabled Assistance
- Fare and Voucher Collection
- Fuel Logs
- Payroll Oversight
- Financial and Operational Reporting
- Records and Database Management
- Planning and Prioritization
- Policy Management
- Status Updates
- Mind Manager
- Judgment and Decision-Making
- Clerical Support
- Data Communications
- Meeting Support
- Mail Sorting and Distribution
- Office Supplies and Inventory
Timeline
Bus Operator
NYCTA
08.2016 - Current
Receptionist Manager
A-z Process Serving
01.2009 - 10.2016
Associate of Arts - Education
Borough of Manhattan Community College of The City University of New York