Experienced in security supervision, overseeing personnel to ensure compliance with safety regulations and maintaining a secure environment. Conducted regular safety inspections and assessments, identifying vulnerabilities and implementing corrective actions to mitigate risks effectively. Developed training programs for new staff, enhancing operational effectiveness and fostering team cohesion. Coordinated investigations into suspicious activities while collaborating with law enforcement during emergency situations, ensuring a prompt response to incidents.
Overview
11
11
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Site armed security supervisor
Security Engineers
Haw River, North Carolina
04.2023 - Current
Supervised security personnel to ensure compliance with safety regulations, maintaining a secure environment for all personnel.
Conducted regular safety inspections and assessments, identifying vulnerabilities and implementing corrective actions to mitigate risks.
Developed and implemented training programs for new security staff, enhancing operational effectiveness and team cohesion.
Assisted with the recruitment process for new hires by conducting interviews and background checks.
Reviewed security logs and video footage to detect any unauthorized activities or violations of protocol.
Coordinated investigations into any suspicious activity or criminal incidents on site.
Responded quickly to emergency situations such as bomb threats, robberies, fires.
Maintained accurate records of incident reports, employee work schedules, and payrolls.
Coordinated with law enforcement agencies in emergency situations.
Developed standard operating procedures for day-to-day operations in order to maintain a safe environment.
Truck gate security officer
Generic
Haw River, North Carolina
03.2021 - 04.2023
Monitored vehicle access at the truck gate, ensuring compliance with safety protocols and minimizing unauthorized entry.
Conducted regular inspections of the premises, identifying potential security threats and reporting incidents to management.
Collaborated with team members to develop improved security measures, enhancing overall safety and efficiency at the site.
Utilized surveillance equipment to monitor activity, maintaining a secure environment and responding promptly to incidents.
Trained new security personnel on procedures and protocols, fostering a knowledgeable team dedicated to safety and compliance.
Responded to inquiries from drivers and personnel, providing clear directions and fostering a positive security presence.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Ramp Agent
Spirit Airlines Inc.
Raleigh, North Carolina
02.2018 - 04.2020
Coordinated aircraft arrivals and departures, ensuring timely ground handling and adherence to safety regulations.
Oversaw baggage loading and unloading processes, minimizing delays and optimizing aircraft turnaround times.
Trained new ramp agents on safety protocols and operational procedures, enhancing team efficiency and compliance.
Assisted in the implementation of improved baggage tracking systems, resulting in enhanced accuracy and accountability.
Monitored ramp operations to identify areas for process improvement, driving higher efficiency and safety standards.
Established strong working relationships with team members, fostering a collaborative environment that supported operational goals.
Followed safety procedures such as using reflective gear while working on the ramp.
Chiropractic assistant office manager
Kruce chiropractic
Raleigh
06.2015 - 06.2017
Managed daily office operations, ensuring efficient patient scheduling and streamlined front desk workflows.
Trained and mentored new staff on patient care protocols, enhancing team performance and service quality.
Developed and implemented office procedures that improved patient intake processes and reduced wait times.
Monitored inventory levels and ordered supplies to maintain operational efficiency and support patient care needs.
Collaborated with healthcare providers to ensure compliance with safety regulations and quality standards in patient care.
Assisted in managing patient records and documentation, ensuring accuracy and adherence to confidentiality guidelines.
Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Communicated with insurance companies to facilitate proper billing procedures and collect payments.