SASHA DULKERIAN
Rio Rancho,NM
Summary
Dedicated professional with expertise in customer satisfaction and problem-solving. Proven ability to resolve issues efficiently while enhancing team collaboration and performance.
Overview
7
7
years of professional experience
Work History
ACURA
MONTANO ACURA
Albuquerque, New Mexico
07.2019 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Implemented strategies to prioritize tasks and manage time effectively, ensuring deadlines were consistently met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
Associate of Arts -
New England Institute of Technology
West Palm Beach, FL06-1991
Skills
- Technical troubleshooting
- Customer relationship management
- Data analysis
- Team collaboration
- Time management
- Effective communication
Timeline
ACURA
MONTANO ACURA
07.2019 - Current
Associate of Arts -
New England Institute of Technology