Productive Operations Supervisor practiced in business and employee management. Bringing three years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Operations Supervisor
Star Shuttle & Charter
Austin, TX
03.2021 - 01.2024
Conferred with management and subordinates to resolve problems or complaints.
Supported interns and junior team members with strategy and operations.
Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Hired and onboarded team members to meet immediate and expected demand.
Guided employees on understanding and meeting changing customer needs and expectations.
Contributed to proposal and contract development, negotiations and meetings.
Addressed customer concerns with suitable solutions.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Analyzed data from daily reports to identify trends in production performance metrics.
Lead School Bus Driver
First Student Transportation
Austin, TX
2019 - 2021
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
Reported any incidents that occurred during route travel to management personnel immediately.
Operated bus professionally and interacted with passengers to foster pleasant rides.
Maintained order among passengers during trip by enforcing rules of conduct.
Communicated effectively with dispatch staff via two way radio regarding delays, detours.
Handled passenger emergencies or disruptions.
Obeyed DOT rules and regulations and local laws to maximize safety.
Performed pre-trip inspection and mechanical checks before scheduled run.
School Bus Driver
Nederland Independent School District
Nederland, TX
2014 - 2019
Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
Performed work assignments according to instructions received.
Prepared reports that stated total number of students, hours worked or mileage.
Complied with district policies and procedures concerning student discipline.
Transported students to school in a timely manner while keeping assigned route schedule.
Kept up-to-date on changes in local roads, traffic patterns, and construction projects that may affect routes or schedules.
Provided safe and reliable school bus transportation service on fixed routes.
School Bus Driver Trainer
Durham School Bus Services
Pflugerville, TX
2003 - 2013
Promoted safe and clean classroom environment conducive to individualized and small group needs.
Gave constructive feedback to students to improve learning and progress against course objectives.
Performed daily pre-trip inspections on assigned vehicles to identify potential mechanical problems.
Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
Provided classroom instruction and hands-on training for school bus drivers on proper driving techniques, safety regulations, and customer service.
Communicated regularly with supervisors regarding progress of training sessions.
Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
Participated in regular meetings with district administrators to discuss current issues related to school bus operations.