Focused Captain pursuing a Yacht Captain opportunity to apply 1 years of experience. Well-versed in managing challenging navigation in adverse weather conditions. Safety-focused with a passion for Guest.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Yacht Captain
Universal Orlando
Orlando , FL
12.2021 - 04.2022
Calculated sightings of land by using electronic sounding devices.
Checked for spills and other pollutants to communicate findings to land staff.
Maintained records of daily activities, weather and sea conditions, pollution control efforts and passenger status.
Assessed course and weather to assist with managing passenger safety.
Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
Team Captain
Universal Orlando
Orlando, FL
08.2017 - 04.2022
Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
Trained extensively and observed proper nutrition for weeks leading up to national-level fitness competitions.
Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
Environmental Service Worker
Orange County Convention Center
Orlando, FL
06.2015 - 08.2017
Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Manager
Fuddruckers Restaurants LLC
Lake Buena Vista, FL
05.2011 - 04.2013
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Monitored expenditures to mitigate risk of overages.
Maximized performance by monitoring daily activities and mentoring team members.
Recruited and hired top performers to add talent and value to department.
Maintained professional, organized and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Cashier
Walt Disney World Resort
Lake Buena Vista, FL
05.2005 - 05.2011
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Welcomed customers and helped determine their needs.
Mentored new team members on sales software system operation.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Worked closely with shift manager to solve problems and handle customer concerns.