Summary
Overview
Work History
Education
Skills
Certification
Community Service And Leadership
Timeline
Generic

Sasha Kundun

Queens Village,USA

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
12.2021 - Current
  • Process an average of 500 prescriptions per day, ensuring accuracy and efficiency
  • Assist customers with insurance claims and medication refills, resolving issues promptly
  • Maintain pharmacy inventory by tracking stock levels and placing orders
  • Ensure compliance with HIPAA and FDA regulations for handling prescriptions
  • Train new team members in pharmacy procedures and software systems

Pharmacy Intern

Genesis Pharmacy
02.2020 - 05.2020
  • Observed and assisted in prescription preparation under pharmacist supervision
  • Educated customers on medication use, potential side effects, and safety precautions
  • Managed pharmacy inventory, organizing medications for efficiency and accessibility
  • Answered customer inquiries, both in person and via phone, ensuring excellent service

Education

B.A. - Sociology

Queens College of The City University of New York
12.2023

Associate in Science - Health Sciences

Queensborough Community College
06.2021

Skills

  • Prescription Processing & Data Entry
  • Medication Dispensing & Labeling
  • Insurance & Billing Knowledge
  • Pharmacy Automation Systems (Pyxis, ScriptPro, etc)
  • HIPAA & FDA Compliance
  • Customer Service & Patient Education
  • Inventory Management & Restocking
  • Team Collaboration & Communication

Certification

  • New York State Citizen Public Health Leader, NY State Department of Health, 05/21
  • Cardiopulmonary Resuscitation (CPR), American Red Cross, 03/25

Community Service And Leadership

  • Assisted with the Prom Committee at the Institute for Health Professions at Cambria Heights.
  • Helped organize administrative offices and promoted school events.
  • Assisted with Photography Club activities.

Timeline

Pharmacy Technician

CVS Pharmacy
12.2021 - Current

Pharmacy Intern

Genesis Pharmacy
02.2020 - 05.2020

Associate in Science - Health Sciences

Queensborough Community College

B.A. - Sociology

Queens College of The City University of New York

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Sasha Kundun