Sasha-Lee Lynch
Beaumont,TX
Summary
Motivated dietetics graduate with clinical rotation experience in patient care, disease management, and nutrition education. Skilled in applying evidence-based nutrition interventions to improve patient outcomes. Strong communicator with hands-on experience in hospital and renal settings.
Detail-oriented nutrition graduate with experience in food service operations in healthcare settings. Skilled in food safety, meal service, and quality control. Strong ability to work in fast-paced environments while maintaining high standards.
Passionate nutrition graduate with community-based experience in maternal, child, and senior nutrition. Strong background in nutrition education, public health programs, and client support.
Professional service professional with focus on member satisfaction and seamless service delivery. Experience in addressing member needs and ensuring positive interaction experience. Known for strong collaboration skills and adaptability to changing requirements. Reliable in supporting team efforts and maintaining high service standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Member Service Representative
RAVE Financial
Beaumont, TX
06.2024 - 06.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted members in navigating financial products, enhancing their understanding and usage.
- Developed training materials for new team members, improving onboarding efficiency.
- Managed member accounts utilizing CRM software, maintaining accuracy and up-to-date information.
- Led initiatives to improve customer engagement strategies, resulting in increased member satisfaction ratings.
- Ensured compliance with regulatory requirements during all member interactions safeguarding both the organization''s reputation.
- Managed daily balancing tasks reducing discrepancies in accounting records while maintaining accuracy.
Universal Banker
CommunityBank of Texas
01.2019 - 01.2020
Teller / Personal Banker
Multiple Banks
01.2009 - 01.2018
- Strong multitasking, customer service, and accuracy skills
Virtual Relationship Representative
BBVA Compass Bank
01.2011 - 01.2014
- Demonstrated strong communication, organization, and problem-solving skills transferable to patient care
Education
Bachelor of Science - Nutrition-Dietetics
Lamar University
Beaumont, TX01-2024
Skills
- Medical Nutrition Therapy (MNT)
- Patient education & counseling
- Renal and wound care nutrition
- Electronic documentation
- Time management & teamwork
- Food safety & sanitation
- Meal preparation & service
- Inventory management
- Team collaboration
- Nutrition education
- Public health programs
- Client communication
- Program compliance
- Community outreach
Certification
- ServSafe Certified
- Food Handler Certification
- Driver’s License
Clinical Experience
- Southeast Texas Medical Center (Clinical) – Provided patient education and observed clinical dietitian roles in acute care.
- Mid-Jefferson Extended Care Hospital – Observed swallow studies and wound care; learned the role of nutrition in healing.
- Fresenius Kidney Care – Gained experience in dialysis and renal nutrition therapy.
- Baptist Hospital (Bariatrics/Oncology) – Learned specialized nutrition interventions for chronic disease patients.
Timeline
Member Service Representative
RAVE Financial
06.2024 - 06.2025
Universal Banker
CommunityBank of Texas
01.2019 - 01.2020
Virtual Relationship Representative
BBVA Compass Bank
01.2011 - 01.2014
Teller / Personal Banker
Multiple Banks
01.2009 - 01.2018
Bachelor of Science - Nutrition-Dietetics
Lamar University