Alexander Maynard
Dallas
Summary
Dynamic retail professional with over three years of experience specializing in inventory management, customer service, and visual merchandising. Recognized for designing captivating displays and maintaining organized sales environments that enhance customer engagement and drive sales growth. Dedicated to promoting teamwork and ensuring seamless operations through effective vendor relationships and strategic product placement. Eager to leverage a diverse skill set and innovative approach to contribute to the success of Reliant at Home as an HR Recruiter.
Experienced with handling customer transactions accurately and efficiently. Utilizes strong communication skills to ensure customer satisfaction. Track record of maintaining high level of accuracy in cash handling and problem resolution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Member Service Cashier
Sam's Club
07.2025 - Current
- Assisted customers with inquiries, ensuring high levels of satisfaction and support.
- Processed customer transactions efficiently using point-of-sale systems.
- Balanced cash drawers daily, maintaining accuracy in cash handling procedures.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Trained new staff on operational procedures and customer service standards.
- Identified opportunities for process improvements, enhancing overall service delivery.
- Resolved customer complaints promptly, reinforcing positive relationships and loyalty.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Merchandise and Stocking Associate
Sam's Club
06.2024 - 07.2025
- Ensured products were neatly organized and available to members, enhancing customer satisfaction and sales.
- Moved inventory efficiently, including unloading trucks and fulfilling club pick-up orders, maintaining smooth operations.
- Assisted members in finding specific products and answering questions, improving the overall shopping experience.
- Managed inventory levels, ensuring timely restocking of products and maintaining organized shelves.
- Operated equipment for efficient product movement, adhering to safety protocols and operational guidelines.
Merchandise and Stocking Associate
Sam's Club
10.2023 - 12.2023
- Ensured products were neatly organized and available to members, enhancing customer satisfaction and sales.
- Moved inventory efficiently, including unloading trucks and fulfilling club pick-up orders, maintaining smooth operations.
- Assisted members in finding specific products and answering questions, improving the overall shopping experience.
Asset Protection Customer Host
Walmart Inc.
05.2021 - 02.2023
- Developed theft and inventory tracking spreadsheets using Microsoft Excel, enhancing customer satisfaction and reducing inventory loss
- Generated precise verbal and written reports for company records, ensuring accurate documentation and compliance with company policies.
- Partnered with store management to develop and execute safety drills, ensuring staff readiness and compliance with safety regulations.
Asset Protection Customer Host
Walmart Inc.
05.2021 - 02.2023
- Greet customers as they enter the store.
- Assist customers with returned items.
- Verify purchases at the store entrance.
- Prevent loss at store entrances.
- Maintain a safe and secure environment at the entrances.
- Monitor for and report suspicious activity.
- Execute emergency response procedures.
- Ensure security and safety practices are in place and followed.
Education
Bachelor of Business Administration - Business Management
Midwestern State University
01.2024
Skills
- Business strategy development
- Regulatory adherence
- Technical report writing
- Workflow optimization
- Customer engagement
- Proficient in Windows XP
- Theft prevention strategies
- Proficient in MS Office
- Team leadership
- Budget management
- Cash handling expertise
- POS system
- Sales proficiency
- Upselling strategies
- Merchandise stocking
- Loss prevention
Accomplishments
- Achieved quicker member retention and exploration through effectively helping with membership sales using new technology.
Certification
- PLE-Standup Counterbalance Forklift
- Sam's Club
- Issued 2024-11
Timeline
Member Service Cashier
Sam's Club
07.2025 - Current
Merchandise and Stocking Associate
Sam's Club
06.2024 - 07.2025
Merchandise and Stocking Associate
Sam's Club
10.2023 - 12.2023
Asset Protection Customer Host
Walmart Inc.
05.2021 - 02.2023
Asset Protection Customer Host
Walmart Inc.
05.2021 - 02.2023
Bachelor of Business Administration - Business Management
Midwestern State University