Sasha Pacheco
Hempstead,Tx
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
ER Technician
Baylor Scott & White Hospital
Brenham, TX
01.2024 - Current
- Provided emotional support for family members throughout difficult situations associated with illness or injury.
- Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
- Performed venipuncture.
- Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
- Provided patient care and monitored vital signs.
- Participated in continuing education programs to maintain professional competency.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Stocked and replenished patient care areas with appropriate supplies.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Performed basic, non-invasive medical assistant duties.
- Supported nursing staff in day-to-day operations.
- Greeted, guided and offered assistance to patients and visitors.
CMA
Texas Children's Pediatrics
Barker Cypress , Tx
01.2024 - 06.2024
- Responded quickly to emergency situations according to established protocols.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Allergy Technician
Texas ENT & Allergy
Brenham, Tx
08.2023 - 12.2023
- Updated and maintained databases with current information.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- administered allergy injection
CMA
Baylor Scott and White
Hempstead, TX
02.2021 - 08.2023
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, Drawing blood, following established protocols.
- Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
- Documented all activities accurately into electronic medical records system.
- Responded quickly to emergency situations according to established protocols.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Administered injections per physician orders while adhering to all safety guidelines.
Hospice Aide
Amedisys Hospice
Bellville, Tx.
06.2018 - 02.2021
- Take vital signs, help patients bathe, clip nails, dress patients, assist in wound care, help feed patients when needed, document any changes, update charge nurses.
Para Professional
Hempstead ISD
Hempstead, Tx.
01.2018 - 05.2019
- Help assist homeroom teacher with classroom assignments and redirect students to get back onto task, occasionally change briefs.
CNA
Colonial Belle
Bellville, Tx.
05.2018 - 06.2018
- Wake up patients, assist with feedings , fix linens, change briefs, take vitals, bathe, clip nails, chart updates on patients, inform nurses of any changes.
CMA
Healthpoint Navasota
Navasota, Tx.
04.2015 - 08.2015
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, Drawing blood, following established protocols.
- Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
- Documented all activities accurately into electronic medical records system.
- Responded quickly to emergency situations according to established protocols.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Administered injections per physician orders while adhering to all safety guidelines.
CNA
Kruse Village
Brenham, TX.
03.2013 - 08.2015
- Wake up patients, assist with feedings , fix linens, change briefs, take vitals, bathe, clip nails, chart updates on patients, inform nurses of any changes.
CNA
Briarwood
Bellville, TX.
10.2011 - 09.2013
- Wake up patients, assist with feedings , fix linens, change briefs, take vitals, bathe, clip nails, chart updates on patients, inform nurses of any changes.
Customer service representative
Valero corner store
Hempstead, TX.
08.2009 - 09.2013
- Stock shelves, attend customers, clean store, end of day count, and close store.
Waitress
Pizza Hut
Hempstead, TX.
08.2006 - 08.2009
Education
Associate of Science - Psychology
Blinn College
Brenham, TX06-2024
Associates Degree - Criminal Justice
Blinn College, Brenham, Tx.
08.2020
Diploma -
Hempstead High School, Hempstead, Tx.
05.2008
Skills
- Attention to detail
- Verbal and written communication
- Consistency
- Record keeping
- Proper Hygiene
- Customer Service
- Adaptability
- 60 wpm typing
- Taking vital signs
- Fast learner
- Dependable
- Room Patients
Certification
- CNA
- CMA
- Phlebotomy
- FIRST AIDE
- CPR
Languages
English, Spanish
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
ER Technician
Baylor Scott & White Hospital
01.2024 - Current
CMA
Texas Children's Pediatrics
01.2024 - 06.2024
Allergy Technician
Texas ENT & Allergy
08.2023 - 12.2023
CMA
Baylor Scott and White
02.2021 - 08.2023
Hospice Aide
Amedisys Hospice
06.2018 - 02.2021
CNA
Colonial Belle
05.2018 - 06.2018
Para Professional
Hempstead ISD
01.2018 - 05.2019
CMA
Healthpoint Navasota
04.2015 - 08.2015
CNA
Kruse Village
03.2013 - 08.2015
CNA
Briarwood
10.2011 - 09.2013
Customer service representative
Valero corner store
08.2009 - 09.2013
Waitress
Pizza Hut
08.2006 - 08.2009
Associate of Science - Psychology
Blinn College
Associates Degree - Criminal Justice
Blinn College, Brenham, Tx.
Diploma -
Hempstead High School, Hempstead, Tx.
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