Sasha Peterson
Cape Coral,FL
Summary
Operations Associate with extensive experience in shipping logistics and customer service at Kohls Department Store. Proven ability to ensure efficient order fulfillment and maintain high customer satisfaction through strong attention to detail and effective communication. Recognized for exceptional problem-solving skills and time management, leading to streamlined operations and improved customer experiences.
Overview
4
4
years of professional experience
Work History
Operations Associate
Kohls Department Store
Cape Coral, FL
10.2021 - Current
- Processed incoming goods and shipped packages according to company protocols.
- Picked and packed online orders for in-store pickup with precision.
- Handled customer inquiries regarding product availability and shipping timelines efficiently.
- Executed daily responsibilities to maintain operational efficiency.
Education
Associate of Arts - Early Childhood Education
Illinois Central College
East Peoria, IL12-2002
Skills
Shipping logistics and order fulfillment
- Customer service and support
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Cash handling and merchandising
References
References available upon request.
Timeline
Operations Associate
Kohls Department Store
10.2021 - Current
Associate of Arts - Early Childhood Education
Illinois Central College
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