Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sasha Gonzales

West Haven,CT

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Pipeline Laborer

Genesis Endeavors
03.2023 - 10.2023
  • Followed correct reporting procedures for safety concerns and incidents.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Measured, threaded, and cut materials to correct angles.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Prepared and submitted reports on job progress and safety conditions to upper management.

Warehouse Worker

Walmart
10.2022 - 03.2023
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Elderly Caregiver

Private Care
04.2022 - 10.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Dispatcher

Wesson Sand LLC
09.2021 - 04.2022
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Monitored and tracked dispatch communication systems.
  • Scheduled deliveries and pickups according to customer needs.
  • Communicated with customers to provide delivery updates and resolution.
  • Provided customers with information on products and services.
  • Monitored flow of paperwork and directed information to appropriate departments.

Education

High School Diploma -

Stanberry High School
Houston, TX

Skills

  • Safety Procedures
  • BILINGUAL
  • Compliance Management
  • Relationship Building
  • Project Management
  • Scheduling
  • Paperwork Processing
  • Product Knowledge
  • Customer Service
  • Technical Support
  • Problem Resolution
  • Order Processing

Languages

Spanish
Native or Bilingual

Timeline

Pipeline Laborer

Genesis Endeavors
03.2023 - 10.2023

Warehouse Worker

Walmart
10.2022 - 03.2023

Elderly Caregiver

Private Care
04.2022 - 10.2022

Dispatcher

Wesson Sand LLC
09.2021 - 04.2022

High School Diploma -

Stanberry High School

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Sasha Gonzales