Sasha Santiago-Vilain
Miami,United States
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Hospitality Worker
CLUB SPACE
03.2019 - 11.2023
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Personal Assistant
GOTTI Enterprises
07.2021 - 07.2022
- Kept detailed track of household and maintenance inventory and schedules.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Receptionist
The Barber Job
02.2019 - 08.2019
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Event Manager
Lisa Marie Projects
12.2016 - 06.2019
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Liaised with clients to determine exact event requirements.
- Coordinated florists, photographers, and musicians for events.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
Personal Assistant
Sarah Bahbah
12.2017 - 01.2018
Personal Assistant
3 HOUSE INC
01.2013 - 01.2015
Receptionist
A CUT ABOVE
01.2010 - 11.2010
Personal Assistant
MARIPILY RIVERA
11.2005 - 02.2006
Education
High School Diploma -
FRANCISCO A GARCIA BOYRIE
GUAYAMA, PR05.2004
Skills
- Business Operations Understanding
- Travel Planning
- Time Management
- Managing Reception
Certification
- Licensed Esthetician
- HIFU, PostQuam Kendall - 8hrs Course
- Body Wrapping, PostQuam Kendall - 8hrs Course
- Cavitation, Radio Frequency, and Lipolaser, PostQuam Kendall - 8hrs Course
- Body Contour with Wood, PostQuam Kendall - 8hrs Course
- Fat Freezing, PostQuam Kendall - 8hrs Course
Timeline
Personal Assistant
GOTTI Enterprises
07.2021 - 07.2022
Hospitality Worker
CLUB SPACE
03.2019 - 11.2023
Receptionist
The Barber Job
02.2019 - 08.2019
Personal Assistant
Sarah Bahbah
12.2017 - 01.2018
Event Manager
Lisa Marie Projects
12.2016 - 06.2019
Personal Assistant
3 HOUSE INC
01.2013 - 01.2015
Receptionist
A CUT ABOVE
01.2010 - 11.2010
Personal Assistant
MARIPILY RIVERA
11.2005 - 02.2006
High School Diploma -
FRANCISCO A GARCIA BOYRIE
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