Sasha Schultze

Organized mail by route for efficient dispatch of letters, parcels, flats, and packages within evaluated timeframes. Amazon is now new in our office so I also am Delivered Amazon packages along with regular mail on a 14-mile route, adapting to new responsibilitiesManaged demanding schedule, balancing late returns after 7pm with family commitments of three small kids, six days a week.

• Sorted mail and parcels for USPS delivery routes
• Loaded delivery vehicle with accountable mail and packages
• Delivered letters, flats, and parcels along a designated route

• Delivered letters, parcels, and accountable mail along assigned postal routes.
• Obtained signatures for certified, registered, and delivery-confirmation mail.
• Managed daily fuel station operations and convenience store service
• Scheduled staff shifts and supervised frontline attendants
• Trained team members on safety, cash handling, and customer service
• Monitored fuel inventory, store supplies, and vendor deliveries
• Opened and closed site according to company procedures
• Resolved customer complaints and service issues promptly
• Enforced health, safety, and loss prevention standards
• Maintained clean sales floor, restrooms, and fuel pump areas
• Managing financial transactions such as deposits, refunds, credits.
• Monitoring gas prices to ensure they remain competitive in the market.
• Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Training new employees on safety protocols and operational processes related to running a gas station.
• Organizing daily staff schedules and assigning shifts.
• Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
• Preparing reports on sales, profits, losses, expenses, and other business activity data.
• Coordinating deliveries of fuel products from vendors or suppliers on a regular basis.
• Conducting regular inspections of pumps, tanks, hoses, meters, nozzles and other equipment for potential hazards or malfunctions.
• Approving purchase orders for supplies required by the gas station's operations.
• Responding quickly to emergency situations involving hazardous materials or spills.
• Investigating any complaints from customers regarding pricing discrepancies or product quality issues.
• Developing strategies to increase customer satisfaction and loyalty through promotional activities or special offers.
• Implementing security measures such as surveillance cameras or alarm systems when necessary.
• Enforcing company policies related to employee conduct or personal hygiene standards.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Formed and sustained strategic relationships with clients.
• Forecasted customer demand to set prices or credit terms for goods or services.

• Greeted guests at The Huddle and presented menus promptly.
• Took food and drink orders with careful attention to special requests.
• Served meals and beverages /ice cream shakes and cones while checking tables for guest needs.
• Maintained cleanliness of tables while effectively multitasking to support various roles in fast-paced environment.
• Enjoyed first job at The Huddle, transitioning to hair school after developing strong foundational skills.
• Served as a float, mastering waitressing, cooking, and register operation while ensuring smooth service at age 14.