Sasha Shafer
Clovis,NM
Summary
Customer-focused professional skilled in communication and teamwork. Delivers effective problem-solving and efficient inventory management to enhance customer experiences. Upholds cleanliness and safety standards while driving operational efficiency. Collaborates across teams to achieve customer satisfaction goals.
Overview
5
5
years of professional experience
Work History
Customer sales associate
Lowe's Home Improvement
09.2024 - Current
- Guided customers in selecting flooring options tailored to individual style and budget preferences
- Provided information to customers via phone regarding flooring options and scheduling to enhance their shopping experience
- Coordinated with teams across paint, appliances, cashiers, and hardware to streamline customer service and improve product availability
- Verified inventory accuracy and restocked shelves to maintain product availability
- Operated flooring tools and equipment
- Maintained a clean and organized workspace, ensuring safety protocols were followed
Server
Shogun Steakhouse
02.2024 - 05.2024
- Took orders and delivered food and drinks, enhancing overall customer satisfaction.
- Handled payments and maintained clean dining environment to promote a pleasant atmosphere.
- Helped customers by providing information and support., answering questions, and addressing concerns.
Crew Member
Sonic Drive-in
12.2022 - 02.2024
- Streamlined daily operations at Sonic Drive-In to enhance service delivery.
- Took customer orders, prepared food and drinks, operated kitchen equipment to deliver quality service
- Maintained stock levels and handled transactions while fulfilling drive-thru orders to support operational flow
- Ensured cleanliness and sanitation standards to maintain health compliance
Cashier
Bills Jumbo Burger
02.2022 - 05.2022
- Processed customer transactions efficiently at Bills Jumbo Burger.
- Took customer orders accurately, packed orders, and ensured correct items were provided to customers.
- Provided friendly customer service to enhance dining experience.
- Ensured cleanliness and organization of cashier area to facilitate efficient transaction processing.
- Maintained cleanliness standards in lobby, bathrooms, and kitchen areas to enhance overall customer experience.
Education
High School Diploma -
Clovis Municipal Schools
Clovis05-2023
Skills
- Customer service
- Guest services
- Sales techniques
- Product merchandising and up-selling strategies
- Point of sale management
- Inventory management
- Machine operation and product knowledge
- Effective communication
- Time management and attention to detail
- Teamwork and collaboration
- Conflict resolution
- Sales techniques
Timeline
Customer sales associate
Lowe's Home Improvement
09.2024 - Current
Server
Shogun Steakhouse
02.2024 - 05.2024
Crew Member
Sonic Drive-in
12.2022 - 02.2024
Cashier
Bills Jumbo Burger
02.2022 - 05.2022
High School Diploma -
Clovis Municipal Schools