Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dazjon Blazio

Pahrump

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Energized Senior Sales Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support. Effective Senior Sales Representative focused on exceeding customer expectations by delivering an exemplary level of service. An engaging personality skilled in cross-selling and closing methods. A high-performing individual knowledgeable in various types of technology.

Overview

9
9
years of professional experience

Work History

Customer Sales Associate

AutoZone
11.2024 - Current
  • Participated in regular training sessions to stay current on product knowledge and industry trends.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
  • Boosted sales revenue through the effective demonstration of product features and benefits.
  • Promoted warranty sales, loyalty rewards and more.

Customer Service/Sales Representative

Enterprise Holdings
07.2023 - 04.2024
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

SR. Sales Rep

Terminix International
10.2021 - 02.2023
  • Upsold warranties and complementary products to customers through persuasive marketing techniques.
  • Reached out to prospective leads through cold calling, applying variety of established selling methods.
  • Optimized workflow processes and monitored weekly sales to draft reports for continuous improvement planning.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Member Service Representative

TTEC
05.2020 - 09.2021
  • Help customer with their medications needs and figuring out why medication was rejected from them getting it.
  • Researched and rapidly resolved client conflicts to maintain key accounts.
  • Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
  • Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
  • Followed up with customers regularly via phone and email to obtain payments and schedule services.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Resolved concerns with products or services to help with retention and drive sales.

Call Center Agent

Sutherland Global Group
11.2019 - 02.2020
  • Help customers fix their issues with Disney plus and anything else I could help them with.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Conferred with management and vendors to discuss defective and unacceptable services and determine corrective action.
  • Resolved concerns with products or services to help with retention and drive sales.

Cashier

Walmart Supercenter, Walmart
07.2017 - 07.2019
  • Door host/apg , electronics , customer service , money center ive been all over.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Reviewed weekly sales ads and monitored price changes.

Warehouse Associate

Decton Staffing
06.2016 - 03.2017
  • Handled incoming and outgoing orders.
  • Loaded/unloaded trucks and boxes.
  • Operated pallet jacks and racking systems.
  • Marked and packaged items.
  • Assembled new products.
  • Assisted with preparing the docks.

Education

High School Diploma -

Canyon Springs High School
07.2017

Skills

  • Sales Goals
  • Customer Complaint Resolution
  • Product Knowledge
  • Outbound sales calling
  • Customer Support
  • Negotiation expertise
  • Selling techniques
  • Customer research
  • Cross-selling tactics
  • Customer engagement
  • Product promotions
  • Customer service

Languages

English
Full Professional

Timeline

Customer Sales Associate

AutoZone
11.2024 - Current

Customer Service/Sales Representative

Enterprise Holdings
07.2023 - 04.2024

SR. Sales Rep

Terminix International
10.2021 - 02.2023

Member Service Representative

TTEC
05.2020 - 09.2021

Call Center Agent

Sutherland Global Group
11.2019 - 02.2020

Cashier

Walmart Supercenter, Walmart
07.2017 - 07.2019

Warehouse Associate

Decton Staffing
06.2016 - 03.2017

High School Diploma -

Canyon Springs High School
Dazjon Blazio