Sasha Turner
Brunswick,GA
Summary
Accomplished Store Manager with a proven track record at Cost Kutters, enhancing customer satisfaction and streamlining store operations. Skilled in customer service management and team leadership, I excel in fostering positive environments and maximizing sales through effective problem-solving and organizational abilities. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Store Manager
Cost Kutters
Brunswick, GA
06.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Save A Lot Grocery Store
Brunswick, GA
08.2004 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
High School Diploma -
Brunswick High School
Brunswick, GA05.2001
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Cash Management
- Shift Scheduling
- Employee Scheduling
- Accurate Cash Handling
Timeline
Store Manager
Cost Kutters
06.2023 - Current
Store Manager
Save A Lot Grocery Store
08.2004 - 06.2023
High School Diploma -
Brunswick High School