Career Objective - Summary
Work History
Education
Skills
Summary
Languages
Timeline
References
BusinessAnalyst
SASHA PULIDO

SASHA PULIDO

RELATIONSHIP MANAGER
CORONA,CA

Career Objective - Summary

Experienced Sales Development Representative/ Relationship Manager driving sales and creating strong relationships with new and existing clients. Proven track record of meeting and exceeding sales quotas, while building an extensive business network. Skilled at utilizing CRM and sales automation software to identify, qualify, and schedule meetings with prospects.

Work History

RELATIONSHIP MANAGER

HEARTLAND PAYMENT SYSTEMS
12.2023 - Current
  • Successfully managed accounts improving customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Analyzed business solutions to identify cost savings and operational efficiencies.
  • Identified new business opportunities through participating in industry events, networking, and marketing to promote products and services.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Implemented effective communication to maintain ongoing dialogue with new and existing clients in order to foster long-term partnerships.

SALES DEVELOPMENT REPRESENTATIVE

THE PIPELINE GROUP
06.2022 - 09.2023
  • Cold called 500 potential customers daily to generate leads
  • Met and exceeded monthly, quarterly and annual sales targets
  • Used product knowledge to reach out to potential customers and educate on value propositions
  • Identified cross-sell and up-sell opportunities within existing customer base.
  • Developed product knowledge and understanding of competitive landscape to effectively identify customer needs

SALES DEVELOPMENT REPRESENTATIVE

SOCURE
07.2022 - 09.2023
  • Built relationships with key stakeholders in target accounts to facilitate sales opportunities.
  • Achieved or exceeded company-defined sales quotas monthly.
  • Worked closely with senior team members and leaders to discover new areas of opportunity.
  • Generated leads and located opportunities for market expansion and business growth.
  • Improved product knowledge by attending industry events, participating in webinars, and staying current on relevant trends.

PARAEDUCATOR, SPECIAL EDUCATION

CHINO VALLEY UNIFIED SCHOOL DISTRICT
02.2020 - 06.2022
  • Established trusting relationships with parents and students through active listening, empathy, and respect.
  • Devised special strategies for reinforcing material or skills based upon understanding of individual students and needs.
  • Collaborated with teachers to support students' academic and social and emotional growth.
  • Observed students' performance and recorded relevant data to assess progress.
  • Counseled individual students as needed in order to facilitate their success in school.

ASSISTANT MANAGER

GENKIYAKI
01.2018 - 02.2020
  • Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons.
  • Assisted with training new wait staff members to ensure proper procedures were followed at all times.
  • Demonstrated strong leadership skills by providing guidance, support, and direction to staff members in order to ensure customer satisfaction.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations..
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

BACHELOR OF ARTS (B.A.) IN LIBERAL STUDIES -

CAL STATE SAN BERNARDINO
San Bernardino, CA
03.2019

Skills

  • Sales Team Collaboration
  • Lead Prospecting, Strategic Outreach
  • Interpersonal Communication/ Client Engagement
  • Goal-oriented mindset
  • Customer Relationship Management
  • Cold-calling, Email outreach, Scheduling

Summary

Detail-oriented, hardworking, professional team player with strong organizational skills. Excellent customer service skills, always ready and willing to help achieve company goals with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Languages

Spanish
Native or Bilingual

Timeline

RELATIONSHIP MANAGER

HEARTLAND PAYMENT SYSTEMS
12.2023 - Current

SALES DEVELOPMENT REPRESENTATIVE

SOCURE
07.2022 - 09.2023

SALES DEVELOPMENT REPRESENTATIVE

THE PIPELINE GROUP
06.2022 - 09.2023

PARAEDUCATOR, SPECIAL EDUCATION

CHINO VALLEY UNIFIED SCHOOL DISTRICT
02.2020 - 06.2022

ASSISTANT MANAGER

GENKIYAKI
01.2018 - 02.2020

BACHELOR OF ARTS (B.A.) IN LIBERAL STUDIES -

CAL STATE SAN BERNARDINO

References

  • Christian Nazareno, Genkiyaki Owner, (909)740-4051, nazarenochristian@gmail.com
  • Destiny Godoy, Heartland Territory Manager, (840)234-4322, dgodoy@heartland.us
  • Alexandra Walz, Head Of Training & Sales Enablement, (408)489-7195, alexcall@thepiplinegroup.io

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SASHA PULIDORELATIONSHIP MANAGER