Sashe Puteski
South San Francisco,CA
Summary
Results-driven professional with 13+ years of leadership experience in operations management, team supervision, and business administration. Demonstrated expertise in maintaining compliance standards, managing crises, and building strong community relationships. I am seeking to transition into law enforcement to utilize strong analytical, leadership, and problem-solving abilities in the service of public safety.
Overview
13
13
years of professional experience
Work History
Founder and Managing Partner
MCP Bay Area Cleaning
04.2015 - Current
- Founded and grew a successful commercial cleaning services company serving the Bay Area
- Oversee daily operations, ensuring compliance with health and safety regulations
- Managed a team of 15+ employees, including hiring, training, and performance evaluation
- Handle crisis management and emergency response for client facilities
- Maintain detailed documentation and records for regulatory compliance
- Develop and implement standard operating procedures and safety protocols
- Manage company finances, including payroll, budgeting, and financial planning
- Achievement: Built company from the ground up to serve multiple commercial properties
Fleet and Operations Manager
Parkwide Activities
09.2013 - 08.2016
- Managed fleet operations and maintenance programs for large-scale bicycle rental service
- Supervised team of 10+ staff members, providing training and performance feedback
- Developed and implemented safety protocols and maintenance procedures
- Coordinated emergency response for equipment and customer incidents
- Achievement: Improved fleet reliability by 30% through preventive maintenance program
- Achievement: Reduced customer complaints by 40% through enhanced staff training
Worksite Manager
Bike 'N' Roll
06.2011 - 10.2012
- Supervised 15 employees in high-volume rental operation
- Managed daily operations, including scheduling, inventory, and customer service
- Handled conflict resolution and customer complaints
- Performed end-of-day financial reconciliation and reporting
- Achievement: Maintained 95% customer satisfaction rating
Education
Bachelor's Degree - Economics, Business Administration, Economics, and Finance, Human Resources and Employee Engagement
University St. Kliment Ohridski
Skills
- Operations Management & Leadership
- Staff Training & Supervision
- Crisis Management & Problem Resolution
- Regulatory Compliance
- Record Keeping & Documentation
- Customer Service Excellence
- Team Building & Collaboration
- Financial Management
- Emergency Response & Decision-Making
- Microsoft Office Suite (Word, Excel, Project, PowerPoint, Outlook)
- Business Management Software
- Financial Recording Systems
- Google Workspace
- Tax Preparation Software
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Client engagement
Professional Development
- Accounting and Bookkeeping - Udemy
- Business Taxation Fundamentals - Udemy
- Advanced Microsoft Office Suite Proficiency
- Tax Preparation Software
Professionalattributes
- Strong attention to detail and analytical thinking
- Excellent written and verbal communication skills
- Proven leadership and team management abilities
- Commitment to continuous learning and professional development
- Strong ethical judgment and decision-making capabilities
Languages
English
Native or Bilingual
Macedonian
Native or Bilingual
German
Professional Working
Portuguese
Professional Working
Timeline
Founder and Managing Partner
MCP Bay Area Cleaning
04.2015 - Current
Fleet and Operations Manager
Parkwide Activities
09.2013 - 08.2016
Worksite Manager
Bike 'N' Roll
06.2011 - 10.2012
Bachelor's Degree - Economics, Business Administration, Economics, and Finance, Human Resources and Employee Engagement
University St. Kliment Ohridski