Sasheena Foster
Holly Hill,Florida
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Lori's Home Health Care
09.2019 - Current
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Followed directions of licensed nurses to administer medications and treatments.
Front Desk Manager
Best Western Hotel
03.2021 - 02.2023
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Entered and updated sensitive customer information during check-ins and room changes.
- Stored guest valuables in safe and individual boxes for security.
- Attended staff meetings and brought issues to attention of upper management.
Customer Service Representative
AT&T
01.2019 - 02.2021
- Trained new personnel regarding company operations, policies and services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered prompt service to prioritize customer needs.
Education
No Degree - Certified Nursing Assistant
Caring For Others
Daytona Beach, FL03.2021
High School Diploma -
Mt Alvernia High School
Montego Bay Jamaica07.2004
Skills
- Medications Familiarity
- Supporting Personal Needs
- Case Management
- General Housekeeping Abilities
- Quality Assurance Controls
Timeline
Front Desk Manager
Best Western Hotel
03.2021 - 02.2023
Certified Nursing Assistant
Lori's Home Health Care
09.2019 - Current
Customer Service Representative
AT&T
01.2019 - 02.2021
No Degree - Certified Nursing Assistant
Caring For Others
High School Diploma -
Mt Alvernia High School