Saska Stjepanovic
Bartlesville,OK
Summary
I recently moved to Bartlesville from TX and I am looking to make an impact on my new team and be an asset to my next employer. While I do have years of hands-on experience supervising employees and overseeing day-to-day operations in the food industry I am also looking at different places that will provide me better work-life balance.
Overview
3
3
years of professional experience
Work History
Barista/Shift Manager
Astoria Cafe & Bar
08.2022 - 10.2023
- Restocked and cleaned stations and facilities to maintain clean and operable standards.
- Generated a friendly atmosphere by encouraging employees to greet and speak to customers.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Server Shift Leader
Beno's Pizza Pasta
08.2020 - 08.2022
- Oversaw daily operations of a service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
Belgrade High School
Belgrade, SerbiaSkills
- POS Systems
- Shift Scheduling
- Shop Opening and Closing
- Supply Ordering
- Attention to Detail
- Inventory Control
- Touch-Screen Point of Sale
- Customer Service
Timeline
Barista/Shift Manager
Astoria Cafe & Bar
08.2022 - 10.2023
Server Shift Leader
Beno's Pizza Pasta
08.2020 - 08.2022
High School Diploma -
Belgrade High School
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