Summary
Overview
Work History
Education
Skills
Community Service
Work Preference
Timeline
RegisteredNurse

Saskia Yvonne Idiaquez

Jacksonville,FL

Summary

Experienced with healthcare systems, patient care optimization, and regulatory compliance. Utilizes analytical skills to identify opportunities for improvement and implement effective strategies. Knowledge of healthcare policies and financial management ensures high-quality client service and operational efficiency.

Overview

17
17
years of professional experience
11
11
years of post-secondary education

Work History

Health Care Consultant

Florida Blue
Jacksonville, Florida
09.2016 - Current
  • Led strategic initiatives to enhance healthcare delivery models and improve patient outcomes.

Bilingual Processor I

ADT
Jacksonville, Florida
01.2013 - 01.2016
  • Processed high-volume customer orders efficiently and accurately.

Bilingual Customer Service Rep

Convergys Mastercard
Jacksonville, Florida
01.2012 - 01.2013
  • Provided bilingual support to customers, enhancing communication and satisfaction.

Bilingual Patient Care Advocate

Express Scripts
Lake Mary, Georgia
01.2009 - 01.2010
  • Advocated for patients by resolving medication-related inquiries and facilitating access to services.

Education

Bachelors - Health Administration

University of North Florida
Jacksonville, FL
05.2011 - 05.2016

Associate - Medical Assisting

Southern Career College
Jacksonville, FL
05.2010 - 05.2011

Associate - Liberal Arts

Florida Community College At Jacksonville
Jacksonville, FL
05.2006 - 05.2008

Bachelor of Science - Nursing

Saint Martin's University
Lacey, WA
03.2026 - 12.2028

Skills

  • Patient safety
  • Healthcare customer service
  • Healthcare analytics
  • Healthcare ethics

Community Service

  • John E. Ford Montessori School, Florida Blue Mentorship Program, Jacksonville, FL, 2018, 2021
  • Orange Park Medical Center, Health Administration Internship, Jacksonville, FL, 2015, 2015
  • Bracken Family Chiropractic, Medical Assistant Internship, Jacksonville, FL, 2011, 2012

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Timeline

Bachelor of Science - Nursing

Saint Martin's University
03.2026 - 12.2028

Health Care Consultant

Florida Blue
09.2016 - Current

Bilingual Processor I

ADT
01.2013 - 01.2016

Bilingual Customer Service Rep

Convergys Mastercard
01.2012 - 01.2013

Bachelors - Health Administration

University of North Florida
05.2011 - 05.2016

Associate - Medical Assisting

Southern Career College
05.2010 - 05.2011

Bilingual Patient Care Advocate

Express Scripts
01.2009 - 01.2010

Associate - Liberal Arts

Florida Community College At Jacksonville
05.2006 - 05.2008
Saskia Yvonne Idiaquez