SASU OFORI

• Analyzed blueprints, maps and other documents to identify the exact locations of underground utilities.
• Conducted detailed surveys using specialized equipment, such as ground-penetrating radar systems, in order to locate buried utilities.
• Performed precise measurements and calculations to accurately determine the depth and position of buried pipes, cables and conduits.
• Worked with customers to develop solutions for locating difficult-to-find utilities.
• Responded to customer inquiries regarding utility location services.
• Coordinated with supervisors, engineers and other personnel in order to ensure that all locates were completed safely and efficiently.
• Prepared detailed reports documenting all findings from utility locates.
• Utilized advanced techniques such as vacuum excavation or hydrovac excavation when necessary.

• Developed and implemented product delivery strategies to ensure customer satisfaction.
• Collaborated with stakeholders to identify potential issues in the product delivery process.
• Created, monitored and adjusted automated processes related to product delivery.
• Analyzed customer feedback data to inform future product deliveries.
• Performed quality assurance checks on products prior to their release into the market place.
• Identified areas of improvement within existing product delivery processes and procedures.
• Led cross-functional teams through successful completion of complex product deliveries.
• Resolved escalated customer service inquiries related to timely product deliveries.
• Utilized software programs such as ERP systems and CRMs for effective management of products from start to finish.

• Operated and maintained processing equipment, including pumps, valves, compressors, heat exchangers, and boilers.
• Monitored and adjusted process parameters to ensure optimal performance.
• Conducted routine inspections of plant machinery and equipment to identify potential problems or safety hazards.
• Performed troubleshooting on process systems when issues arose.
• Coordinated with supervisors to adjust processes in order to meet customer specifications.
• Ensured compliance with company policies and procedures as well as applicable regulatory standards.
• Implemented corrective actions for non-conforming product batches according to established protocols.
• Interpreted complex technical documents such as engineering drawings and schematics related to plant operations.
• Analyzed data from laboratory tests to determine any necessary changes in operating conditions or process parameters.

• Performed daily visual inspections of the entire refinery, including tanks and piping systems.
• Operated valves to regulate flow of materials through process equipment such as pumps, compressors, exchangers, heaters, coolers, and reactors.
• Adjusted process parameters such as temperatures, pressures, flows, levels and compositions to ensure optimal operation.
• Monitored gauges, indicators and computer displays in order to verify specified operating conditions.
• Maintained accurate records of all activities performed during shift operations.
• Performed preventive maintenance on plant equipment such as filters and strainers.
• Analyzed samples for quality control purposes using laboratory instruments such as gas chromatographs or spectrometers.
• Assisted in troubleshooting problems with refinery processes or equipment malfunctions.

• Led a team of 5 machine operators while maintaining a flawless safety record.
• Operated and maintained processing equipment, including pumps, valves, compressors, heat exchangers, and boilers.
• Performed over 5k routine inspections of industrial machinery annually, enabling 99.95% uptime.
• Performed troubleshooting on process systems when issues arose.
• Monitored and adjusted process parameters to ensure optimal performance.
• Coordinated with supervisors to adjust processes to meet customer specifications.
• Communicated regularly with other departments regarding status updates on plant operations.
• Monitored over 50 digital and analog machines' health indicators to ensure optimal performance of $2m dollars manufacturing equipment.

• Accurately input over 5,000 employee records annually across multiple HR databases with 99.7% accuracy.
• Conducted weekly audits, uncovering inaccuracies, for continuous data integrity improvement.
• Developed standardized data entry protocols, leading to a 22% decrease in non-compliant entries.
• Fielded 40+ data rectification requests daily through the tracking system to enable updates within 24 hrs.
• Drove adoption of customer-centric data best practices company-wide.
• Increased productivity by processing 10% more entries per month via database optimization.
• Identified and implemented data automation opportunities, leading to a 13% improved output.

• Managed 40+ daily administrative tasks, including answering up to 50 calls and scheduling 15+ appointments to drive departmental productivity.
• Streamlined recruiting by leading interview scheduling for 30 open roles weekly and created accurate work schedules for a team of 50+
• Drove seamless implementation of new company-wide ERP by collaborating with IT and operations teams.
• Communicated with 60+ personnel daily to provide shipment and delivery updates, improving supply chain coordination.
• Conducted over 500 safety audits annually company-wide to ensure 100% compliance.
• Supported Operations Head to enforce policies and standards across 8 departments.
• Assisted the Accounting unit with weekly payroll for 100+ employees with 100% accuracy.

• Strategized and executed daily operations for 50+ employees, enabling a 23% productivity improvement in a fast-paced environment.
• Established centralized systems and enforced stringent processes for 5 business functions, reducing errors by 31%.
• Developed robust schedules, workflows, and resource allocation for 60+ projects annually, driving on-time delivery.
• Administered a $2 budget, encompassing forecasts, variance analysis, and corrective plans.
• Galvanized a 30-member team by instilling quality and customer-centric values, improving satisfaction scores by 20%.
• Championed workplace safety programs aligned with legal regulations, achieving a zero incident rate.
• Partnered with GM to deliver operational excellence and contribute to the annual growth strategy.
• Championed workplace safety programs aligned with legal regulations, achieving a zero incident rate.
• Managed customer lifecycle through engagement surveys and complaint resolution, retaining 92%.
• Mitigated customer issues empathetically to protect brand reputation and maintain loyalty.

• Incorporated 5 innovative teaching strategies into the curriculum to boost student engagement by 30%
• Provided daily progress feedback to 60 students and conducted 40 parent-teacher conferences annually about instructional approaches

• Led 30 classroom activities per semester focused on developing students' physical, emotional, and social growth

• Hosted 2 student workshops annually on study skills, attended by 80% of students

• Planned 90 fully integrated lessons per year aligned to national education standards

• Provided personalized growth advice to 30 students weekly during mentoring sessions

• Performed comprehensive evaluations for 100 students biannually to gauge performance; students showed 20% improvement in problem areas

• Assessed over 1500 assignments and tests annually while providing each student detailed grading feedback

• Motivated and led a 15-member sales team to the annual revenue target by 10%, through stringent tracking of outreach volume, scheduled meetings, and win rates.
• Resolved 120+ customer complaints over 2 years with a 95% satisfaction rate.
• Trained 28 sales reps on engagement protocols, driving a 20% increase in prospect-to-customer conversion.
• Managed full employee lifecycle for team of 18; conducted 80+ performance reviews and handled 5 promotions per year.
• Hosted weekly sales meetings to discuss optimization opportunities, address 6-8 issues, and update 25+ procedures annually.
• Recruited and onboarded 10+ sales professionals by managing job board postings and conducting over 50 interviews annually.
• Led monthly sales alignment meetings focused on reinforcing revenue and service benchmarks, and clearly defining 8 policy changes per year.