Satara Hamilton
Oak Park,IL
Summary
Self-motivated and driven professional with a proven record of generating and building relationships. Helped designed educational strategies, with coaching individuals to success. Skilled in creative problem solving. Demonstrates exceptional communication skills and making critical decisions during challenges. Adaptable and able to work independently or with groups. Seeking a full-time position which will enable me to utilize my skills and advance at an organization and gain additional skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Information Specialist
Triton College Student Association
10.2022 - Current
- Registration of students for courses
- Make outgoing calls to current and prospective students regarding enrollment
- Provide information and answers to incoming call
- Other duties as assigned
Domestic Violence Program Coordinator
Schwab Rehabilitation
03.2020 - 04.2021
- Developed proposals and operational plans within assigned area
- Entered data in Infonet system and handled database maintenance
- Developed and recommended policies and procedures for evaluating programs
- Managed web content updates and ongoing site maintenance to provide patients with easy information access
- Assisted with community resources, including healthcare, mental health, insurance and food stamps
- Maintained 24-hour hotline phone
- Key Accomplishments:
- Led successful women support group and was able to add a second group located at sister hospital
- Led a Domestic Violence awareness program
- Received positive feedback from patients.
Program Manager
Sankofa Safe Child Initiative
12.2019 - 02.2020
- Facilitated the distribution of educational materials and other information on various topics, including Parenting and Anger Management classes
- Wrote, reviewed and edited proposals for grants, gifts and contracts
- Assessed the needs of each client and recommended appropriate services and resources
- Supported Executive Director and Senior Case Manager with effective correspondence management.
Origination Specialist
Avant
05.2015 - 02.2018
- Verified information and processed loan applications
- Identified fraudulent documents
- Assisted production engineer & corporate team with helping improve company website
- Reviewed financial statements and contacted institutions and customers to clarify details
- Worked with customers via telephone to answer questions, process transactions and resolve issues
- Provided quick turnaround times to maintain fast-past schedule.
Sales Associate
Carson Pirie Scott
10.2006 - 10.2016
- Collaborated with various departments to assess current procedures and processes to assist with customer needs
- Responded to customer questions and requests in a prompt and efficient manner
- Built relationships with customers to increase likelihood of repeat business.
Education
Bachelor of Fine Arts - Web Design & Multimedia
IADT Chicago
Chicago, IL07.2014
Skills
- Adaptable
- Good Communication
- Computer proficient
- Reliable
- Flexible
Certification
• Abuser Intervention Facilitator 20- hour - South Suburban Family Shelter
• Mental Health Fi Mental Health First Aid USA
• 40–Hour Domestic Violence- YWCA 40–Hour Domestic Violence- YWCA
Timeline
Information Specialist
Triton College Student Association
10.2022 - Current
Domestic Violence Program Coordinator
Schwab Rehabilitation
03.2020 - 04.2021
Program Manager
Sankofa Safe Child Initiative
12.2019 - 02.2020
Origination Specialist
Avant
05.2015 - 02.2018
Sales Associate
Carson Pirie Scott
10.2006 - 10.2016
Bachelor of Fine Arts - Web Design & Multimedia
IADT Chicago
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