Satara Russell
Duncanville
Summary
Senior administrative professional with a proven track record of optimizing operations and delivering высок‑level support to faculty and leadership. Recognized for consistently executing projects and events that advance departmental priorities. Collaborative, adaptable, and committed to providing high-quality support in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Chair Coordinator
Ut Southwestern Medical Center
Dallas, Texas
09.2025 - Current
- Manage and coordinate the Chair’s complex executive calendar, scheduling high-level meetings and recurring committees.
- Lead planning and execution of departmental events, including town halls and leadership meetings, ensuring seamless coordination and delivery.
- Develop detailed itineraries and coordinate logistics for high-profile guest speakers and executive visits.
- Draft and edit high-volume letters of support, nomination letters, and recommendation letters for grants, awards, and faculty recognition.
- Process travel authorizations, reimbursements, and expense tracking, including OneCard reconciliation and faculty reimbursements.
- Maintain organized filing systems and manage confidential correspondence, mail distribution, and office communications.
- Support departmental workflows by reviewing and facilitating approval of key documents (e.g., postdoc forms, visa documentation, award agreements, malpractice letters).
- Coordinate complex, multi-division initiatives such as salary planning meetings and clinical effort discussions.
- Support executive search processes, including multi-round candidate coordination in collaboration with external search firms.
- Assist with recurring departmental meetings and conferences, including logistics, catering, and on-site coordination.
- Serve as backup support for Chair’s Office operations.
Sr. Administrative Assistant II
UT Southwestern Medical Center
Dallas, TX
01.2024 - Current
- Vital Talk Program Coordinator - Schedule prep meetings, reserve rooms, catering, logistics, and responsible for preparing course material for the facilitators and learners. Manage master calendar and schedule existing courses through the year.
- Med 2120 Education Coordinator - Administer faculty and student evaluations of course at the end of the rotation. Distributes rotation assignment emails to students enrolled. Manages and updates the MedHub database.
- Provides comprehensive administrative support to faculty members and advanced practice providers, ensuring efficient day-to-day operations.
- Manages Outlook calendars for faculty and advanced practice providers, coordinating complex schedules, prioritizing meeting requests, and ensuring efficient, timely communication.
- Coordinates all aspects of the recruitment process, including scheduling interviews, arranging candidate travel and accommodations, and communicating with Medical Directors.
- Oversees the onboarding process for new faculty and advanced practice providers, ensuring a seamless transition and compliance with institutional requirements.
- Creates provider schedules alongside the Clements University Medical Director and maintains real time accurate records in QGenda and Spok paging system.
- Responsible for absence workflow for Clements University faculty and APP’s and maintaining absences in QGenda.
- Keep Clements University Spok paging system updated reflecting accuracy for the hospital system.
- Processes reimbursements for memberships, license renewals, business travel, and other professional expenses with accuracy and adherence to institutional policies.
- Posts CME funds on the Team CME Spreadsheet to keep accurate record of CME expenses. Obtains approval for use of endowment funds and tracks usage.
- Schedules and organizes activities such as meetings, travel, conferences, and department activities for members of the department.
- Coordinates activities such as meetings, educational courses, conferences and department activities for palliative care staff.
Insurance Specialist- Subrogation
Liberty Mutual
Plano, TX
08.2022 - 01.2024
- Provides moderately complex administrative skills for a department.
- Determines work priorities and monitors progress toward work deadlines.
- Negotiate adjusted settlements with claimants, carriers and attorneys
- Communicate effectively with insured, general adjusters, claimants, attorneys, experts and underwriters in order to obtain and or provide necessary information
- Process carrier to carrier subrogation files in varying lines of business including property, restitution and product liability
- Review files using a diary system in order to handle correspondence
- Respond promptly and professionally to client, insured, carrier requests as well as other incoming calls
- Choose course of action with regard to new subrogation files to assure cost effective resolution
- Review files for adequacy of investigation and measure of damages to determine whether to pursue arbitration
- Prepare and review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence
- Process letters and authority requests
- Research the application of laws and statutes as it applies to specific claims in each state
- Prepare and distribute settlement offer information to client
- Respond professionally and promptly to telephone calls and emails from insured, general adjusters, claimants, witnesses, attorneys, and underwriters
- Evaluate claims based on information and liability factors
- Performs other duties as assigned.
- Demonstrates ongoing competency skills including above level problem solving skills and decision- making abilities. Handles large volumes of work.
- Maintains strictest confidentiality in accordance to policies and guidelines.
Insurance & Escrow Assistant
Texas Premier Title
Southlake, TX
03.2021 - 08.2022
- Provided complex administrative support to brokers, agents, senior leadership and attorneys while maintaining confidentiality.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Prepared forms such as receipts, withdrawal orders or transfer confirmations based on transaction requests from stockholders.
- Followed-up on status of releases, policies, and return of recorded documents.
- Obtained documents such as proof of insurance and HOA statements.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Prepared estimated closing statements for buyer and seller.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Handled confidential and sensitive information with discretion and tact.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Orders and receives supplies and manages inventory
- Serve as front office for clients, vendors and visitors. This includes answering and fielding telephone calls and emails as well as receiving and directing visitors.
- Schedules and organizes activities such as meetings, travel, conferences and department activities for members of the department.
- Assist with overflow work from administrative and executive assistants
Total Loss Insurance Specialist
Liberty Mutual
Plano, Texas
04.2018 - 03.2021
- Verified insurance claims and determined fair amount for settlement.
- Worked with attorneys, insured's and claimants on complex liability claims
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
- Prepared summaries of damage, payments, and policy coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Documented all investigation activity and presented reports to management.
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
- Analyzed complex data and prepared accurate and comprehensive reports for clients.
- Created detailed assessments of damages to property and vehicles.
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
- Trained other claims staff members on proper handling and evaluation of injury claims.
- Facilitates the new claim initiation intake process.
Education
High School Diploma -
Duncanville High School
Duncanville, TX06.2006
Skills
- Office Administration
- Attention to Detail
- Problem Solving
- Professionalism and Ethics
- Project Coordination
- Scheduling & Coordination
Timeline
Chair Coordinator
Ut Southwestern Medical Center
09.2025 - Current
Sr. Administrative Assistant II
UT Southwestern Medical Center
01.2024 - Current
Insurance Specialist- Subrogation
Liberty Mutual
08.2022 - 01.2024
Insurance & Escrow Assistant
Texas Premier Title
03.2021 - 08.2022
Total Loss Insurance Specialist
Liberty Mutual
04.2018 - 03.2021
High School Diploma -
Duncanville High School