Satchel Page
Fairfax
Summary
Dynamic High Value Manager excelling in strategic relationship management and player retention. Proven ability to drive revenue generation and optimize engagement strategies.
Overview
5
5
years of professional experience
Work History
High Value Manager
BetMGM
Washington
02.2023 - Current
- Oversee high-value VIP player portfolio generating over $327.9 million in annual handle and $19.5 million in net gaming revenue (NGR), sustaining 93.22% active player rate through strategic relationship management and tailored VIP engagement.
- Mentored and trained team members in VIP relationship management, player retention, and service excellence, enhancing team collaboration and performance.
- Conducted account reviews and analyzed player activity to identify growth opportunities and optimize engagement strategies, aligning with business objectives.
- Partnered with leadership to train and develop High Value Managers and Executive Sports Hosts, improving player retention strategies and service excellence.
Group Sales Account Executive
Washington Commanders
Landover
06.2021 - 02.2023
- Achieved over $500,000 in revenue by leading sales for group season tickets and suites.
- Directed sales initiatives targeting local companies and organizations, fostering collaboration and support.
- Developed promotional strategies for team programs and partnerships, enhancing community engagement.
- Executed large-scale youth football events, increasing participation and community interest.
Education
Bachelor of Science - Sport Management
Alfred State College
Alfred, NY05-2020
Skills
- VIP relationship management
- player retention
- customer relationship management
- data analysis and reporting
- sales strategy development
- mentorship and training
Timeline
High Value Manager
BetMGM
02.2023 - Current
Group Sales Account Executive
Washington Commanders
06.2021 - 02.2023
Bachelor of Science - Sport Management
Alfred State College