Satera Taylor
Tyler,TX
Summary
Detail-oriented Patient Service Representative who is kind and energetic professional with outstanding bedside manner and charting abilities. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Remote Medical Assistant
Flyte Medical
05.2020 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Intake Coordinator
The Cigna Group
01.2019 - 05.2020
- Conducted patient intake interviews to collect medical information and insurance details.
- Answered phone calls to provide assistance, information and medical personnel access.
- Prepared and sent financial statements to support bookkeeping functions.
- Updated group medical records and technical library to promote smooth office operations.
Education
College Degree - Medical Assistant
Tyler Junior College
TX02.2023
Skills
- Multi-Line Phone Operations
- Charting and Clinical documentation
- Patient Scheduling
- Data Entry
- Patients' vital signs
- Problem-Solving
- Critical Thinking
Certification
Certified Medical Assistant
Timeline
Remote Medical Assistant
Flyte Medical
05.2020 - Current
Intake Coordinator
The Cigna Group
01.2019 - 05.2020
College Degree - Medical Assistant
Tyler Junior College
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