Summary
Overview
Work History
Education
Skills
Community Service
Certification
Additional Information
Interests
Timeline
Generic
Sat Guru Khalsa

Sat Guru Khalsa

Espanola

Summary

Motivated Server with engaging personality and flexible approach. Known for upbeat, friendly demeanor and anticipating customer needs for enjoyable dining experiences. Skilled in creating welcoming atmosphere and providing exceptional service. Adept at multitasking and maintaining positive attitude in fast-paced environments.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Golf Pro Shop Employee

Black Mesa Golf Club
09.2024 - Current
  • Engage in friendly conversation with customer to better uncover individual needs.
  • Answer phones and book events via Agilysis Software

Sales Associate

Stream
01.2015 - 01.2023
  • Marketing and sales of cell phone mobile and protective services

Server/ Bartender

Blue Window Bistro
07.2017 - 03.2019
  • Provides excellent dining experience for guests at restaurant by greeting them, taking their order, entering in POS system, and verifying order by repeating to guest
  • Attentive customer service, responsible for replenishing food/drink and other serving items as necessary
  • Enjoys giving local recommendations to out of town guests when asked and getting to know customers for better customer service experience
  • Completes side work duties at the beginning and end of each shift
  • Responsible for inventory tracking for the bar
  • When on bar duties, responsible for picking drink specials and managing and serving those along with bar menu to the customers

Managing Partner

Not Board Co.
12.2015 - 01.2017
  • Founded a company with two partners to manufacture skateboards, snowboards, surf boards, and paddleboards; in charge of negotiating pricing with vendors and outside sourcing, all marketing duties, board design concepts, graphic design, and apparel line concepts

Director of Marketing

Echt Group
11.2013 - 01.2016
  • Facilitated all aspects of digital marketing concepts for more than 30 clients; educated clients on use of social media and other digital platforms, and assisted clients in implementing digital marketing plans to increase business revenue

Computer Programmer

Jack Rabbit Systems
05.2013 - 11.2013
  • Designed, developed, managed and enhanced numerous aspects of travel search engine software for 100+ clients; enhanced existing code to deliver content in a more precise and efficient way; enhanced and developed applications for internal Content Management System (CMS)

Database Administrator

New Mexico State Administrative Offices of District Attorneys
08.2010 - 05.2013
  • Designed, created, managed and enhanced New Mexico Statewide Automated Victim Information Notification (NMSAVIN) program databases and client application; enhanced existing code to deliver content more precisely and efficiently; enhanced and developed applications for statewide Content Management System (CMS); utilized MS SQL, complex SQL queries, Stored Procedures, PHP, XML, VXML, and HTML to build each application with a large emphasis on security; redesigned internal website (intranet) to include a CMS system for use by all agency employees for self-administration of the intranet; maintained the intranet as needed

Senior Web Developer

Santa Fe New Mexican
05.2007 - 08.2010
  • Utilized LAMP framework, as well as Javascript, HTML, XHTML, CSS, XML, PHP, AJAX, Ruby, SQL (MySQL), and Web Services in a hybrid environment of both Mac and Windows products; created physical and virtual products for every department for a daily newspaper; communicated daily with associate publisher and five departments; trained less experienced staff to utilize website and applications for marketing, promoting, and selling the newspaper; utilized SVN version control for all web application files in LAMP environment; managed multiple projects utilizing the software development cycle; analyzed and reprogrammed previous code, including complex SQL queries (MySQL database), to make it more efficient

Billing Executive

Akal Security
12.2005 - 05.2007
  • Administered billing for national and government contracts for company of 11,000+ employees; managed payments received in excess of 1.5 million dollars; facilitated timely payment of invoices; ensured invoices adhered to contract terms

Web Programmer

SikhNet
03.2001 - 12.2005
  • Designed and programmed database-driven portions of the website

Yogi Tea Sales Manager

KIT BV
11.2000 - 03.2001
  • Collaborated with CEO to expand product line into the United Kingdom; promoted the product and generated new clients at trade shows and tastings in UK, Netherlands, and Germany

Payroll Administrator

Akal Security
01.2000 - 11.2000
  • Communicated with staff at twenty-five satellite locations to facilitate generation of weekly payroll for several hundred US Marshalls; administered payroll

Office Manager

Akal Security
12.1998 - 01.2000
  • Initiated contact with potential clients in Espanola, NM, for generation of new security contracts; created daily patrol and standing-guard schedules for fifty-five security officers; administered payroll

Education

Master of Education - Sports and Exercise Psychology

Springfield College
Springfield, MA
01-2023

Bachelor of Arts - Integrated Studies (Psychology and Sports Performance)

Northern New Mexico College
Espanola, NM
01-2021

Associate of Applied Science - Computer Engineering Technology

Northern New Mexico College
Espanola, NM
01-2005

Skills

  • Bar service preparation
  • Safe food handling procedures
  • Communication
  • POS system operation
  • High volume dining
  • Quality control
  • Liquor, wine, and food service

Community Service

  • Board Member, Espanola Chamber of Commerce, 01/01/06, 12/31/08
  • Red Cross Volunteer, Rebuilding Flooded Homes, Wimberly, TX, 05/01/15
  • C-Team Boys Basketball Assistant Coach, Los Alamos, NM, 01/01/17, 12/31/19
  • Varsity Boys Basketball Coach (Head Assistant), East Mountain, Albuquerque, NM, 01/01/15, 12/31/16
  • JV Boys Basketball Coach, East Mountain, Albuquerque, NM, 01/01/16, 12/31/17
  • Boy Scout Leader, 01/01/05, 12/31/06

Certification

  • New Mexico Alcohol Certification License (ServSafe)
  • Cicerone (presently engaged)

Additional Information

Lived in the United Kingdom (London) for nearly two (2) years and frequented the pub. Have a keen eye for British pub fare and drinks.

Interests

Everything beer Also mixology I love the creative side of mixology When someone asks for a whiskey, you ask them if you would like to add an aperitif with that, and make it a mixed drink Creating a drinking experience for the customer, and seeing the look on the customers face

Timeline

Golf Pro Shop Employee

Black Mesa Golf Club
09.2024 - Current

Server/ Bartender

Blue Window Bistro
07.2017 - 03.2019

Managing Partner

Not Board Co.
12.2015 - 01.2017

Sales Associate

Stream
01.2015 - 01.2023

Director of Marketing

Echt Group
11.2013 - 01.2016

Computer Programmer

Jack Rabbit Systems
05.2013 - 11.2013

Database Administrator

New Mexico State Administrative Offices of District Attorneys
08.2010 - 05.2013

Senior Web Developer

Santa Fe New Mexican
05.2007 - 08.2010

Billing Executive

Akal Security
12.2005 - 05.2007

Web Programmer

SikhNet
03.2001 - 12.2005

Yogi Tea Sales Manager

KIT BV
11.2000 - 03.2001

Payroll Administrator

Akal Security
01.2000 - 11.2000

Office Manager

Akal Security
12.1998 - 01.2000
  • New Mexico Alcohol Certification License (ServSafe)
  • Cicerone (presently engaged)

Master of Education - Sports and Exercise Psychology

Springfield College

Bachelor of Arts - Integrated Studies (Psychology and Sports Performance)

Northern New Mexico College

Associate of Applied Science - Computer Engineering Technology

Northern New Mexico College
Sat Guru Khalsa